[Resolved]  Freecharge.in — refund issues

Address:Allahabad, Uttar Pradesh

i made recharge of Rs.95 to my no.[protected](vodafone).
But the transaction was unsuccessful... there was no confirmation email from freecharge.in as well.
i didn't get my money refunded to my account.
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Sep 6, 2016
Complaint marked as Resolved 
Verified Support
May 03, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greeting from Freecharge.in

Order 14078666 is an abandoned transaction for which amount has not come to us.

However if any amount is debited from your account it will be credited back within 3-7 working days as per the bank's process.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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