Fullerton India — Personal Loan_Harassment, Cheating & Fraud | |||
My Name is P VIJAY KUMAR from Hyderabad. This is the complaint against Fullerton India Credit Company Ltd., I have taken a loan in the Year 2008(Aug) from Fullerton (Branch Mettuguda, Hyderabad). Loan Account Number is [protected] for Rs.25000. EMI agreed was for 1726 for 21 months. I have paid the EMI's on time till March 2010. Again in the month of May i have visited directly to the Malakpet Branch to foreclose my loan account. Branch manager along with B.Gautham(Fullerton Employee id 132283) has asked me to pay a lump-sum of Cash 8000 for Full and Final Settlement (Foreclosure amount) and i have paid and took the receipt 3010312. When i asked for NOC on the same day manager of Malakpet branch and Mr. B. Gautham has said i will be receiving it in next 15 days. After that i have been to Bangalore and after fully trusting the Fullerton i even forgot to bother about the NOC for Rs.25000 (Twenty five thousand only). Since 2010 May no one contacted me and even for time being i forgot the details of the loan. Having said, i am getting the harassment calls from telecallers asking me to pay an 10000 rupees for closure of the account. I was really surprised and shock to see the treatment from Fullerton India. When i checked with the Customer care they advised me to go to the Tirumalagiri branch. On May 22,2012 i even visited the branch and they asked me to pay the remaining amount, i told them clearly that i have closed the account and showed the receipt. Mr.B Gautam (Employee of Fullerton) has clearly mentioned on the 8000 rupees receipt back of it that this is for Foreclosure amount and he also given his mobile number on it. Tirumalagiri branch officials even called him and Mr Gautham has once again confirmed that he only has took for foreclosure and in front of the manager. After checking the same with Mr Gautham again Tirumalagiri branch manager officials has asked me to check with Customer care on this. This clearly shows they have cheated against me and took excess money from me and they are also harassing me and disturbing with the calls. When I intimated all these to their Head Office through email those people don’t even bothered to give response. Was this information helpful? | |||
 4 Comments | |||
Comments
Dear All
I am also a victim of fullerton India I had taken a bike on my wife name from moosaram bagh hero honda showroom LOAN NO: [protected]on 2010 apr, the executive told me to pay 28500/- instead of 22000/- when we asked why like this means he said that the remaining amount will add on last three installment, we agreed and we paid but that fellow give us only 22000/- receipt and informed us that internal systematically remaning three installment is updated and we have to pay only for fifteen months and we paid same for fifteen months and waiting for NOC at home but after completition of 8 months our NOC not came to us but one of the unemployeed broker/hawker called us and said that our bike loan amount is pending when we reach him he asked 16000/- for payment when we informed him we already paid he said that no no ur defaulter as per fullerton india so you have to pay, then suddenly we reach to the tirmulgheery office which is very far from our home when we reach there one of the person said that there is no manager available for concern please come on monday when we again reach on monday he said that manager is busy u first take a statement from toll free number and tehn reach to us suddenly i called to toll free and get the statement on my Gmail account on 1 june 2012 again i went to tirmulgherry by taking a leave from officce but again no manager or concern person availbale there, then i told to the reception that kindly call me when the manager will free for us and i leave from there but i did not get any call from the fullerton india company but some sikh minority boys had stop me at chaderghat to nampally road and take my bike keys when i urgue about this with the sikh boys they show me a knife and said that get out from here and if i want my bike come to our boss one MR. Ranjeet @ [protected]another Sikh man when there take me to him he said that paid the money and take the bike otherwise go from here while iam talking with them one sikh boy ran away with my bike when i turn back total gang of this fellow ran away without any information to me, i went to tirmulgherry and said that there gang is talking my bike they said yes there are our mans only. i told the brief incident to MR. Nipun who is the responsible person at tirmulgherry but he said paid 17550/- and take the bike otherwise i will lost my bike, i request him and said that already i paid the installment at showroom premises only but he said that he dont no about that, As i want my bike i paid the full amount and tookout my bike from the clutches of the fullerton india when i check the petrol in my bike total 600/- petrol is already stolen from my bike and my gadgets are in my front packets also gone with mirrors, when i report about this to the moosarambagh CSO Mr. Sri Rang Kantale he said that he is not answerable about this, PLEASE FRIENDS DONT GO TO FULLERTON INDIA IN FUTURE
I am also a victim of fullerton India I had taken a bike on my wife name from moosaram bagh hero honda showroom LOAN NO: [protected]on 2010 apr, the executive told me to pay 28500/- instead of 22000/- when we asked why like this means he said that the remaining amount will add on last three installment, we agreed and we paid but that fellow give us only 22000/- receipt and informed us that internal systematically remaning three installment is updated and we have to pay only for fifteen months and we paid same for fifteen months and waiting for NOC at home but after completition of 8 months our NOC not came to us but one of the unemployeed broker/hawker called us and said that our bike loan amount is pending when we reach him he asked 16000/- for payment when we informed him we already paid he said that no no ur defaulter as per fullerton india so you have to pay, then suddenly we reach to the tirmulgheery office which is very far from our home when we reach there one of the person said that there is no manager available for concern please come on monday when we again reach on monday he said that manager is busy u first take a statement from toll free number and tehn reach to us suddenly i called to toll free and get the statement on my Gmail account on 1 june 2012 again i went to tirmulgherry by taking a leave from officce but again no manager or concern person availbale there, then i told to the reception that kindly call me when the manager will free for us and i leave from there but i did not get any call from the fullerton india company but some sikh minority boys had stop me at chaderghat to nampally road and take my bike keys when i urgue about this with the sikh boys they show me a knife and said that get out from here and if i want my bike come to our boss one MR. Ranjeet @ [protected]another Sikh man when there take me to him he said that paid the money and take the bike otherwise go from here while iam talking with them one sikh boy ran away with my bike when i turn back total gang of this fellow ran away without any information to me, i went to tirmulgherry and said that there gang is talking my bike they said yes there are our mans only. i told the brief incident to MR. Nipun who is the responsible person at tirmulgherry but he said paid 17550/- and take the bike otherwise i will lost my bike, i request him and said that already i paid the installment at showroom premises only but he said that he dont no about that, As i want my bike i paid the full amount and tookout my bike from the clutches of the fullerton india when i check the petrol in my bike total 600/- petrol is already stolen from my bike and my gadgets are in my front packets also gone with mirrors, when i report about this to the moosarambagh CSO Mr. Sri Rang Kantale he said that he is not answerable about this, PLEASE FRIENDS DONT GO TO FULLERTON INDIA IN FUTURE
Hi Vijay Kumar, you're not the only here. I have also had a loan from Fullerton Malakpet branch and the same way I have made my settlement with the bank on a condition that I would receive the settlement letter within a week or two. To no surprise, I didn't receive the letter and I'm receiving abusive calls from their people forcing me to pay the amount again. I have however agreed to pay the amount but on a condition that I receive apologies from everyone who misbehaved!
Hi. My name is Ashwin. I am not a Fullerton customer, neither have i taken any loans from this company any point in time in my life. But offlate i have been getting calls saying i have taken a loan back in 2009 and 11 instalments are pending. These **** are not giving a loan number, no correct date of birth and even the name is not fully correct. Randomly take people phone numbers and house address and harass them to the core. The language they spoke was very very abusive. When you ask the vital information of the loan, they start threatening you that they will take legal action against and cut the call. I have already reported this Fullerton India about this. But i am not sure how far they will take it seriously. I have asked for a mail for the conversation that had happened but still i have not got it yet. Spoke to Swetha, Service Manager, Escalation Department, Hyderabad. (Toll free no:[protected]. Hoping to receive mail soon. I know people who have taken loan are getting calls, but i dint take any loans and i am not even sure why i am getting such nuisance calls.
Regards,
Ashwin
Regards,
Ashwin
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We are sorry to hear of your unpleasant experience with Fullerton India. We have noted your concern and will get in touch with you and work towards resolving your issue at the earliest.
Regards,
Customer Service Team, Fullerton India Credit Company