Samsung D840 — Poor technical service

samsung D840 — fully of problem in my cell

Dear All,

I would like to inform you that i am your cutomer my name is Sarfaraz Shamim from kanpur.

I have purchased mobile from hot spot retails PVT LMT. 5 GF, Som Dutt Plaza 10 th Mall Kanpur, Uttar Pradesh.

Handset : Samsung D840

Date of Purchased : 16.12.2008

Colour : Metalic

I am going to mentioning the problem which i am facing from since puchase date.

The problem is on under :-

1) Display Problem ( Whenever i slide up and downing on that period the set goes hang.

2) Suddenly Switched off.

3) Whenever i close my slide the sound comes from sliding.

4) Colour changes in display

These all the problems are irritating me.

I totally irritated by samsung Company,

I have submitted my mobile several time in you service center in kanpur, still not getting any response.

But i am not satisfied from your samsung company.

I got one year warranty from hot spots, one year is going to be completed . after completion of warranty, so who will responsible for that.

As you all know very well if my warranty would be complete, so on that condition i will have to pay charges.when ever i will get any problem on my mobile.

I need an answer ??? Are you getting fun to give trouble to your customer or what else ?

Please do the needfull


Your reponse is highly awaited.

Thanks & regards

Sarfaraz Shamim
Business Developement Manager
Super Tannery Limited
Mob : - [protected]