[Resolved] Future Bazaar — Delivery Not Done Yet | |||
Hi, I had ordered an Mitashi - Kids Guitar for a kid on 02.07.2011. Order No : [protected]. But I had not received yet. And when do I call them the answer is "Your product is already shipped. You will receive within 48 hours." This lines were told by all operators since 5 days. And no further action was taken for my product. Even though when I called for cancellation, they told that u reject the delivery whenever the product comes to home and then u will get your refund money back. But the delivery was not done till date so I cant cancel also my order till date. The service is very poor and representatives are also very rude from Future Bazaar.com. Rgds, Ankit Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected] for "Mitashi Sky Kidz Rock Star Guitar".
I am extremely sorry for the delay caused in delivering the product under the said order. Let me confirm that our primary objective is to arrange the delivery of the product within the time frame provided to our customers however unfortunately there has been a delay in delivering your ordered product.
As per our discussion, the ordered product has been dispatched via Bluedart courier airway bill number [protected] and the same has also been received at your end on 14.07.2011. Hope the same is found as per your expectation. I have again tried contacting you to discuss further regarding your concern however were unable to get in touch with you.
Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated in future.
Best Regards,
Aditya Pathak
Team Customer Support