[Resolved] Future Group - Hometown — Poor Sales Representative & Finance Scheme | |
I have the same response from Home Town - Pune. I was purchasing the product through ICICI Credit card on EMI installment and sale representative told me that future group have finance scheme at 3% only instead of you taking at 7 % from bank. We agree to buy the product on finance from Future group on finance and then the sale representative ( Non Finance person ) start asking too many personal question ( salary, bank account, owned car, owned house etc ) and took the conversation into a negative direction. After repeatedly asking to get in touch with the finance representative, he explain me that he has the exposure of finance and worked in this field with Future Group - Home town which wasn't the case ! I felt offened with such a poor customer attendence from Home Town and decided not to purchase any futher products from Home Town - pune . Also, I have launch a complain to Mr. Atul Angle - Head Home town, told him to take necessary action on the same. Rahul Parihar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Malhar,
Please note that we have already make full payment towards our purchase bill vide receipt dated 27/03/2010 of Rs. 3, 04, 500/- [Three Lac Four Thousand Five Hundred Only]. Please note that we have placed 3 (Three) purchase orders vide order no. [protected], [protected], and [protected] till the date with specific terms of delivery at our site at the below mentioned address:
Mr. Parasmal Kundanmalji,
Nr. Jain Boarding, Jalore - 343001
Rajasthan.
Please note that our purchase price is inclusive of transportation and assembling of furniture & moduler kitcheh at above mentioned site.
As per telephonic communication held with Mr. Nitin, deliver truck of the furniture & moduler kitchen has been dispatched by you yestereday at 4.30 p.m. Please note that the said truck has yet not arrived and reached at the above site. We have been calling to Mr. Malhar, & Mr. Nitinbhai since today morning, but no proper respond is received yet.
Please look into the matter very seriously and arrange safe and proper delivery at our site as soon as possible.
Urgent action in this regard awaited
regards
Regards
Hitesh Shah
[protected]
[protected]
Please note that we have already make full payment towards our purchase bill vide receipt dated 27/03/2010 of Rs. 3, 04, 500/- [Three Lac Four Thousand Five Hundred Only]. Please note that we have placed 3 (Three) purchase orders vide order no. [protected], [protected], and [protected] till the date with specific terms of delivery at our site at the below mentioned address:
Mr. Parasmal Kundanmalji,
Nr. Jain Boarding, Jalore - 343001
Rajasthan.
Please note that our purchase price is inclusive of transportation and assembling of furniture & moduler kitcheh at above mentioned site.
As per telephonic communication held with Mr. Nitin, deliver truck of the furniture & moduler kitchen has been dispatched by you yestereday at 4.30 p.m. Please note that the said truck has yet not arrived and reached at the above site. We have been calling to Mr. Malhar, & Mr. Nitinbhai since today morning, but no proper respond is received yet.
Please look into the matter very seriously and arrange safe and proper delivery at our site as soon as possible.
Urgent action in this regard awaited
regards
Regards
Hitesh Shah
[protected]
[protected]
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I am from finance line, running a franchise of a Big Pvt Bank for last 6 years. I think the question asked by executive was right. Regarding Salary- this decides what EMI you can afford and available income after deducting other emis. Regading Bank A/c- Some bank might have tieup with HOME TOWN for better offer. Owned Car and Owned House states your stablity. Suppose they have financed some person which is on rented accomodation and after getting finance he shiftes to another city how they will recover the money. These are normal question.
Vivek Jain