Futurebazaar.com — online shopping order cancelled

hello

I ordered for a laptop bag and canon camera pouch a week back order no.[protected]

2 more orders they say ,its pricing error and returned amount paid by cancelling the orders.

Can anything be done on this, so that such a BIG GROUP like FUTUREGROUP will not cheat the customers in this way.

thanks
Anil
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Dear Mr. Kumar,

This is with reference to your below e-mail and our telephonic conversation regarding the order number [protected] "HP Laptop Carry Case" and "Canon Pouch".

I would like to inform you that the ordered products are actually a Free accessory along with various Laptop and Cameras however due to a rare error the same were erroneously listed online at a price of Rs. 1/-. Let me assure you that we deeply care about our customers and it is our constant effort to provide best deal at competitive prices however rare error may occur as it happened this time. Due to the above we will not be able to fulfill the order and hence the amount has been refunded back to you which will reflect in your forthcoming bank statement.

I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such errors will not be repeated in future.

Best Regards,
Aditya Pathak
hello Aditya

Appreciate your feedback and time!
But you should not create a junk out of online shopping experiences!

You claim as the reliable, cheapest online stores!
you should live upto customer expectations!

thanks
Anil
Dear Mr. Kumar,

I am extremely sorry for the inconvenience caused to you with your recent purchase but I urge you to show confidence in our competency again, with the assurance that such errors will not be repeated in future. With confidence that you would give us second chance to prove ourselves I apologize once again for the entire episode.

Best Regards,
Aditya Pathak

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