[Resolved]  Futurebazaar — misleading customer

Address:Puri, Odisha

i have ordered a Milton Vector3, 3 Tier Lunch Pack FBID: 2564736 from futurebazar on january 28,2012. they have told me that due to heavy purchase in the program saal ka sabste sasta 5 din we are unable deliver the product to you within 1 week. so we must deliver within 18 th february 2012. then around 25 th february i their website product shows that in is in transit having awb number [protected] by bluedart. i check that in the bludart site but it shows there is no product. but after some time when i send a request two bluedart via an email. they reply me that the product is return back to them via awb number [protected]. when i ask the futurebazar about this then they told that the product is delivered. i told i didnot get it. that means bluedart said that the product is returned back to futurebazar and fututrebazar said that the product is delivered. after some days it also reflects in their site that product is delivered to me. then i complain again. then they consider the matter and said that we again send it to you. i have plaeased to heard that. but 2 days after they generate a awb number for my product [protected] by aramex courier. then i try to track the order in aramex. but it shows there is no product. then again i contacted the futurebazar over phone on 14th they told that within 16 march it will show in the aramex website tracking. i checked it on 16 th march. but now the scenario is changed in futurebazar website awb number is same but the courier partner is changed i.e now for same awb number it is showing bluedart. now i checked it on bluedart it shows there is no product.
sir i am attaching all the screenshots which i have with me.
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Aug 13, 2020
Complaint marked as Resolved 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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