[Resolved]  Godrej EON Refrigerator — Horrible Bad Smell from New Refrigerator

Address:Bangalore, Karnataka

I have purchased a brand new Godrej refrigerator (Model Number:GFE25TZ/2011) from NEXT showroom of Marathahalli,Bangalore.
From next day I started getting horrible bad smell without keeping anything inside. I reported to Godrej consumer care service centre and registered a complaint also. But I am frustrated with their innovative explanations to justify that it is not a problem and you will get the same from all refrigerator.

Every time I call their customer care and they give me a new story.

I really appreciate any help or suggestions on the same.

Regards,
Barindra
P.S: Take my words; never purchase any of the Godrej Refrigerator.
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Aug 13, 2020
Complaint marked as Resolved 
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Godrej Refrigerator — Very Bad smell Coming from New empty Refrigerator

Very Bad smell Coming from inside of New empty Refrigerator(20,000/-). Called helpline but no positive steps taken to resolve. They tried to replace a good part of refrigerator with bad part because of that i got new problem along with previous problem. Don't know what to do ? Please help!!
We bought Godrej Eon refrigerator 280 ltrs from Girdhar bangalore less than a year ago, On and off we are experiencing one or the other problems with the fridge, the bulb fuses, the cooling stops, the thermostat packed up, various repairs and replacements of parts, now the fridge started producing stinking odour, tired of this product, maybe the stinking odour coming from the drain pipe located concealed at the back of fridge, Appreciate if readers and/or the godrej manufacturer advise us what to do.
Dear Barindra,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Getting very bad smell from Godrej Eon. There is water droplet on the ceiling in the fridge (not the freezer on the top). Called service center many a times (toll free no). The service guy keeps telling he will come. Need solution urgently. Anything kept in the fridge is getting spoiled (food/milk/raw vegetables)

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    Bangalore
    Karnataka
    India
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