[Resolved]  Godrej EON Refrigerator — bed experience with godrej product

Address:

Mumbai City, Maharashtra

Dear Sir/Madam

I had purchased the Godrej Eon on 13th august 2012 from Vijay sales Thane, but within 14 days product is dead. On 25/8/12 I called customer service, 26th aug godrej person has visited our place and has explained that Timer has been failed and had replaced due to voltage fluctuation.

But this excuse is not at all accepted by me. As load shedding is common thing in mumbai and this is not the first time we are using refrigerator.

We selected godrej product as it has stabaliser free operation system in it and helps when there is power fluctuations. But its very bad that we had changed the part of the refrigerator just in 14 days and even godrej customer service executive who visited said me that we have to buy a stabilizer to control it, it means that there is no stabalizer in it it was not at all true commitment.

I could not accept this and I want godrej company to change the refrigerator as soon as possible.

Kindly have a serious look at the matter and take strict action against it as soon as possible.

Jatin Gori
M: [protected]