[Resolved]  Godrej Fridge — defective fridge sold to me

I purchased a new fridge from Vijay sales but they gave me a DEMO piece as another was not available.The defrost door and vegetable tray were already broken down at the time of purchase. Vijay sales changed the veg. tray and Godrej changed the defrost door;
But the freezr was not working when I started the fridge. Godrej serviceman sold me some Frostfree for Rs. 850 saying all new godrej fridges worked only with frostfree and therefore godrej was manufacturing it now. But the componant was useless and when I complained to the manager Mr. Sahil he changed the defrost button and thermostat and my freezer could be used So I was cheated of Rs 850 .
After that the light came off and the main door of the fridge started getting disfigured, By now Godrej has changed the main door but the magnetic connection has become weak. The fridge is still in warranty but is behaving like junk. I have sent several reminders to the company to give me a fresh piece but they are not yet responding. PLEASE HELP
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Components changed DURING WARRANTY--

1 vegetable tray
2 Defrost door
3. Defrost button
4. Thermostat
5 Light
6 Fridge main door
7 Currently fridge not closing satisfacorily
GODREJ SHOULD CHANGE THE FRIDGE
godrej should change the fridge immediately & should not fool people like this. I was planning to buy a godrej fridge but now i have got second thoughts.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint