[Resolved]  Goibibo — Cancellation of bus tickets

Address: Hyderabad, Andhra Pradesh

I booked the Bus ticket from goibibo.com. Online booking for date 11/Oct/2013 on 10/Oct/2013 around 9.15pm. Than i realize the ticket was booked for same date 10/oct/2013 instead of 11/oct/2013. I have selected the right date but i don't know how the date has been changed. With in 15mint of booking i have drop a email to goibibo to cancel my ticket. Than i called to there customer care number and after a long wait i got connected to customer care. told to cancel the ticket or reschedule on next day, but they said no it cannot be done. Even if we book train tickets we are eligible for cancel the ticket before 2hrs but in bus we have to cancel before 12hrs or else you will get zero refund. Can't we change there policy. Don't you think so, we human do mistake. Please look into the matter. Thanks and regards, Pradeep Poojari.