Haier — Fridge not working

Address:

Karnataka

refrigerator purchased in 2009
BMR series
upper portion not cooling. some times it starts working and then stops.

We have submitted a complaint on 23/09/2011 NO:-BAN[protected].Till date issue is not fixed
1.service person came on 27/9 (after 4days ). he left saying it is a timer issue. he did not even bother to check anything. he told he will come back again.
2. 2nd time service person came it was working and he was not sure of the problem . then we told him to come , when the problem reappears . for 10 days fridge was not working continuously and we called , smsed but no one has come to chk . they asked for a fresh complaint at call centre.
3.We reopened the case again on Thursday 20th October , The service person turned up on Friday,21st .The fridge started working after power off on.. He told he checked everything and there is no issue with the fridge.
We paid service charge of 386. He told he will come if problem reappears .
4. on 22nd morning the fridge stopped working - we called up the service guy at 9.00 am . He told he would come by 4.00 .
But no one came for 2 days. later he came and told that last time he made some wrong connection and that is why it was not working.

4. next day it stopped working again. from 23rd we are tring to get somebody to check the fridge. No one has turned up till now.

Now its close to two months since we havae raised the complaint.

requesting to take necessary action against the company.

Jis Abraham
Bangalore