[Resolved] Haier / Window AC — non attendance of complaint | |||
dear concern i had purchased air conditioner of haier in april 2008.again 2011 april i made a service of it n the company has made a AMC of 1 year n charged 1370.00rupee.after one n half month(on 14 may) my again started the same trouble of cooling.i filed a complain(no DEL[protected] no body has made any call regarding services.i called them more than 30 times, they misguided me by giving several unresponsive nos.finally on 23 when i again called they told ur phone has not responded so v declined ur request.it cant be possible,again if happened they should made me one more call..actually they r shielding themselves.now they registered a new complain (DEL[protected]. i m feeling great trouble.plz rectify the matter regards ramit pandey Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
my name i.dilipraju my windwo ac problem so many times please request arrange compny service engeneer. my address PALAKOLLU, WEST GODAWARY DIST, ANDRA PRADESH, PIN 534260, MY MOBILE NO [protected]. I.DILIP RAJU
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Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
HAIER/Window AC — No Response to complaint
I bought a 1.5 ton Window AC from Fairdeal electronics in Dwarka on 4th April 2010. The AC is a Haier product. I got the free service done just before the one year warranty got expired. The AC developed a problem wherin the fan started making lot of noise and stopped working. I lodged a complaint and the service engineer visited us on 6th May. Thereafter since the problem persisted we have continously followed up with the Cutomer care and all they say is that the engineer will visit us in 24 hours. The problem has still not been resolved even after numerous follow up. The ironic part is that there has not been even a single call from the company's side.product details are
Haier Window AC HW-18L3H[protected]
Bought from FAIRDEAL Electronics, 26 A, K Block, Rajapuri Chowk, Opp sec 4, Dwarka, New Delhi, Phone number[protected], 65452088