[Resolved]  Hardcastle Restaurants Pvt Ltd (Mcdonald's) — Non acceptance of an order!!!

Address:Mumbai Suburban, Maharashtra

i am regular customer of Mc Donalds at Vile Parle (W), Mumbai 400 056. My ref no is 6573 2218 under the name Kamal. This evening i.e May 14, 2011, i called Mc Delivery no[protected] at 22.11 hrs. to palce an order. The male executive at the other end, after confirming my address details REFUSED to accept my order, informing me that delivery will be late. i said it is ok with me if it will take 40/45 minutes from Vile Parle Mc Donalds. Still he did NOT agree. i then clearly asked him that i can't palce an order? The executve said No!!! He was NOT even apologetic!!!
Is this the way the internationally reputed company conducts its business here in India??? This incidence has shaken me a lot and i will think TWICE before calling Mc Delivery in future!!!

[protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    McDonald's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1406
    Pending
    294
    Resolved
    402
    McDonald's India Phone
    +91 11 2460 4047
    McDonald's India Address
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    View all McDonald's India contact information