[Resolved]  Hathway — Cable TV not working

Address:Bangalore, Karnataka

Dear Sir / Madam

I live in kundalahalli region of Bangalore and I have subscribed to Hathway Digital Cable Services. I bought the setup box for Rs 1000 as well. Right from the Day 1, We always got problems in the transmission. Most of the time cable doesn't work, even if it works either the picture would be blur or no sound or picture shakes... In spite of making many complaints the quality hasn't improved, I almost call them 3-4 times a day mentioning the problem, the response would be careless and they take hours to rectify the problem.
Once a problem is rectified with in another 2 hours we get another problem, and the story repeats.

We are really fed up with these people and want some action to be taken against them. Every service company is dependent on its customer base and the service they provide should be prompt and of great quality. I request you to take some severe action against the HATHWAY cable services

Hathway Contact Numbers: [protected], [protected]

Thanks
Rajesh
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sir,
I am using the services of Hath way cables in Secunderabad. I lodged a complaint on 26 June 2015 that my cable TV was not functioning for the past 24 Hrs. first the complaint was not written and no complaint number was given, then on insisting very harshly a fake complaint number was given, it is now more than 48 hrs and the cable TV connection has not been re installed
Please ask the company to do the needful at the earliest.
With warm regards,
Col Rameshwar Gupta

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