[Resolved]  Hathway Broadband Service — Poor Customer Service - Pune

Address:

Pune, Maharashtra

I am pranshu Mishra, using hathway broad band service with account id 661338 in himalaya society ,shiv teerth nagar kothrud. I have been just feed up from the point i took hathway Broadband service ,It all started when i took the connection for 384kbps unlimited from sales executive nagesh [protected] who promised alot but gave nothing told me that we have 7 day commitment of provisioning the connection but even after 4 days my form was not logged on ,every time i had to call them to install the cable, after 5 days i went to their office agian to enquire ,the technicians were so called busy with their solitaire game in their systems and every body was doing the same thing at their office. After forcing them to install the cable one guy came ,and after all hastle my connection started ,thats when the trouble actually started. From the day i got the connection till today every day i have given a call to customer care saying that the connectivity goes all the time and never comes, I have only a dream to get a 24*7 up connection which will never go with hathway broadband ,all thanks to their excellent service i will always remember in my life. Thankyou Hathway for showing me your real face. All pune people i request you dont go with hathway ,It will suck you hard.