Hathway — Extremely Rude customer care

I want to share a shocking & unforgettable experience with Hathway.

I have subscribed to Hathway 6 months- 8GB plan since last 7 days and I don't found my connection working in 6 out of 7 days. Every morning i have to call local hathway office; just to hear their rude behavior. And last time, when i called local hathway office, I shockingly got BAD words with and straightly said me that "connection will not be restored in long time do whatever you can" from your customer care person. On asking his name on phone he wrongly told me "Dhiren Patel" and when i went at hathway office to meet that customer care guy, I don't found any person of that name in the office. Hence, I WOULD LIKE TO GET MY MONEY BACK (U CAN DEDUCT FOR WHATEVER I USE IT IN PAST 7 DAYS) AS I CANNOT PAY TO HATHWAY TO HEAR BAD WORDS !!!Frankly, I have only 1 ISP provider in my area and hence i had only option of hathway, otherwise I will never dare for hathway connection after hearing million bad feedback from Hathway. I am sure you have those millions bad feedback. so do add this one in it.
Thanks,
Lalit