[Resolved] Hathway — Broadband connection | |
I am a Hathway Broadband customer(customer no. 237827) . I had mailed a request( as per their advice) for shifting my connection to new address within same city- 6 km away from old address where their services are available. And the address is extremely prominent. I got an auto reply message from their mail id too. Still they first said they had not received my request. After that I have been calling everyday for the relocation and they say everyday that someone will call and come. But no one has turned up ever.My services request numbers are 3948613,3956437. When asked for escalation to senior official, the call center denies to pass on any information on the same. During the time of connection renewal, their representative comes to home inspite of asking him not to come. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
BILL
Tax Invoice
Hathway Cable & Datacom Ltd.
Trade World, "B" Wing, 10th Floor,
Kamala Mills Compound, Senapati Bapat Marg,
Lower parel (W), Mumbai - 400 013.
Tel no.[protected]
Fax :[protected]
Website : www.hathway.com
PAN : AAACC6814B, VAT TIN No [protected]V w.e.f. 01.04.06, CST No. [protected]C w.e.f. 01-04-06, Serv Tax Reg.
351332
KIRAN RATHOD
ACCOUNT NO.
:
Flat:03, First Floor,
DEVICE
:
CABLE MODEM - Rental
Vijay Apartments Annex,
-
Carmicheal Road,
TARIFF PLAN
:
NFRFLX New Freeway Flexi - 1 MONTH
Mumbai
12459629
India-400026
BILL NO
:
Tel:[protected]
01/07/2010
BILL DATE
:
Contact: KIRAN
PERIOD RECURRING CHARGES
:
01/07/2010-31/07/2010
email id: [protected]@hathway.com
13/07/2010
BILL DUE DATE
:
351332
Account No.
YOUR CABLE NETWORK : MUMBAI PEDDAR
Previous Balance
Payments received
Other Adjustments
Balance Brought Fwd
Total Current Charges
Total Amount Due (Rs.)
Payment After Due Date
1, 631.12
838.00
0.00
793.12
843.79
1636.91
1, 686.91
Though we are already paid the previous Bill as on 26th June' 2010 Cheque Number is 599016 Amount is 1682. Then also these month they are charging me previous bill amount. Please help me though i spoke the customer services on Sunday. They are told me that they cant help me regarding for these. So I hope and trust on you people Please take care of my below Hathway Bill