[Resolved]  Hathway — Set top box not working properly

i had take hathway cable tv set top box. Video picture quality is very bad (macro bock & glitches are coming on most of the channel). channel are overlaping each other, when i talk to their customer care which is on hatway site (regarding this). I found that Number is invalid. Service is very worst.
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Aug 14, 2020
Complaint marked as Resolved 
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I am staying in MP Mil compound and subscriber of hathway cable tv. My set top box is not working for last 4 days for which i have lodged complaint and my complaint no is 48292. firstly they are not attendin g complaintsw properly. It is advised me to give set ntop box nfor repairs without providing replacement and also I have to pay the bill for the period for which no service is provided to me. Will anybody inform me to where to llodge complaints against Hathway cable so that I get resolution of my complaint or disconnection of service with immediate refund of my deposit money.



Kishor
Alve

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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