[Resolved]  Hathway Cable — not attending to the complaints

Address:

Maharashtra

My Cable line has been disconnected without intimating me .

I am not aware as to when the person/s collecting monthly charges visit the premises.

Thus the disconnection has been made for no fault of mine, since any one could have fixed time and come and collected the charges and I am not a willful defaulter.

The line went off by 11 p.m on 28th February,2012, by which time I could not contact any one.

That upon contacting on the Landline No. 022 – 22692699,of Saikrupa Cable,Mody street,Mumbai-1, just at 6.30 p.m, upon my returning from my duties, I was informed that by that time no one could attend to my complaints since no field operator was available by then.

It is a very sorry state that the operational service which should be available round the clock is being neglected which means deficiency in service.

Kindly look into the case.

SET TOP BOX DESCRIPTION:
ND – 1000C 922081 – 11501
67A1F5 [protected] 4 Made in Korea

Card No.:[protected] HY 34002B 010318M20366
Customer ID: 16397

My complaints since 1st of March are left unattended.

K SYED GAFOOR, Advocate.High Court,Professor,Govt.Law College, Telephone :[protected] Mobile: [protected] E-mail: [protected]@yahoo.com

11/21,Calicut street,Ballard Estate,Mumbai – 400038.