Hathway - Internet Connection. — Customer service is for 24 But..no practical work..

I got connection before 10-11 days it was working for 2 days but from last 7 days net is not working due to UNPLUGED of lan connection... Every day more than 2 times i called up customer service..but I got same answer "Your request is forwarded to Technical Dept they will get back to you and Engineers are working on same"..
Now i am not sure whether they have well exp. Technical persons????

Because after 8 days they are unable to solve UNPLUGED of lan problem..its very normal proble...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

dear sir,
I m ur customer named keshar r. balmiki want to know u that the last month as well as this month the connection has been disconnected through the server. whenever i m trying to login the internet their is message box is appear that " sorry could not contact server " this problem i faced before also. sir in the month of sep date from 11 to 15 ur net is not working after that on sep 26 to oct 4 again the net is not working and before diwali also oct 15 to oct 20 net is not working . so there is total 19 days last month as well as this month their is no internet so sir i want to tell u that i will not give the full payment or otherwise extended my payment date because i hv not able to login due to server is not working properly.whenever i want to call u or give a complaint regarding this then there is always the no. is busy . so u only tell what to do now.
thanking u.
hathway lan connection software

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information