[Resolved] Hathway Internet Connection — Receive Bills after discontinue service

anoopsharma2007

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My account no was 758985.I had already deposited their modem and cable to nearest center.I had acknowledement receipt.Every month they send me bills via email or sms.I am not using their service and I left the place where i had taken connection.I was not used their service since 30Aug11.I send mail for discontinue service on 30Aug11.These people called me around 28Sep11 and said i have to deposit modem and cable.They were sleeping those days.Then i deposited modem and cable around 5Sep11.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

George John

from Ahmedabad, Gujarat

Hathway Internet — Sending bills even after service discontinued

This is to put on record that even after informing Hathway internet service provider through phone and e-mail about termination of service at the end of May 09 and even after surrendering the modem and adaptor to their executive, they are issuing fraudulent internet bills till last month(ie September 09).

My account with Hathway when I was their customer is 432829.

Thanks and regards

George P John

Ravi S

Hi Sir,

Same Here, i have disconnected the internet connection in november 27th 2009 and till to date, i am still getting bills. They are also adding some non -payment charges and later charges and sending bills . is there a way of me to move to consumer court or forum to resolve this issue. its just frustrating me every day.

jatan bhuta

from Mumbai, Maharashtra

hathway internet service — discontinue

my account no is 600046.
registered on name Jatan Bhuta.
i want to discontinue your hathway internet service from 1st may.
i also want my deposited money back.

PraneshMisra

from Pune, Maharashtra

I am having exactly the same experience in lower parel area. Have you managed to sort it out?