I am holding an internet account (account no 265494 ) under tariff plan P512IP 512 Intro-pack plan and already renew and paid amount of Rs.1800 by axis bank cheque (Ch.no-007114) in JUNE.
But internet connection is not working from 1st week of June as society won’t allow for cabling
and requested company many times to take any necessary action and plesae refund my amount, by mailing them and even by personaly going to their mumbai Kamala Mill office but till date they hadn't take any action.
please hepl me to sort out this problem. My contact is [protected].
Thank you
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Hathway — not refund amount of connection
the hathway agent took connection amount and called me that connection will be proceed in next two days but after 10 days they not picking up my cal even i am also visited the company office, they said that your building does not have connectivity of broadband so they will refund your amount.But it is been one month they are not answering my phone.