[Resolved] Hathway Internet Services — unable to access my email

Iyer Balasubramanian G

Address:

Mumbai City, Maharashtra

I am a hathway internet user since May 2004 with account no.30239 under the Plan Silver Rush with download of 100mb. I changed to a new plan New Happyway 512 Regular with unlimited download on the advice of Shri Mayur Bandodkar in charge of billing section from 112 July 2011. Since then, I am unable to access my email as the login fails every time.I am however able to login for service usage and see the details. The hathway staff has been helpful but their help has not helped me yet to login into my email and see the mails. I might have phoned hathway technical staff nearly 50 tomes during these 3 days but the problem is not solved.I shall thank you to solve my problem at your earliest.
My user ID : bgiyer2004 @ hathway.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

abhishekbalsara

from Delhi, Delhi

Hathway Internet services — Compensation towards poor service

The service i received during the span of actober to december was like pathetic, it was understood since they had major issue of data line being broken. But the situation doesn't seem to improve a little, till date the surfing is like a nightmare.

And when asked for compensation they are turning heads down and its high time that Hatway shuold take it seriuosly the issues faced by the customers of Charkop, Kandivali(W), Mumbai area.

When i pay my fees on time i have a right to receive proper service for that span. They also discontinued my service and are not replying to any mails.

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