[Resolved]  Hathway Set Top Box For TV — TELECASTING OF FREE & PAID CHANNELS

Address:West Delhi, Delhi

THE HATHWAY SET TOP BOX CONNECTED WITH TV GIVES LOT OF PROBLEMS IN TELECASTING THE FREE AND PAID CHANNELS. THE CONNECTION TAKEN THROUGH THEIR AUTHORIZED CONNECTOR
M/s. PRIME CABLE OPERATIORS, SECTOR-9, RK. PURAM NEW DELHI-110 022 ATTENDS COMPLAINTS AT HIS OWN WILL AND WISH. WE ARE UNABLE TO WATCH TV FOR QUITE A LONG TIME. . MAJARITY OF TIME WE OBSERVE NO SIGNAL. WE ARE UNABLE TO UNDERSTAND THEIR ATTITUDE FOR ATTENDING THE COMPLAINTS MADE TO THE AUTHORIZED CONNECTOR.

THE PHONE NUMBER DISPLAYED ON TV FOR THIS PURPOSE IS ALSO NEVER AVAILABLE AND FINALLY LANDING TO INDIAN CONSUMER COMPLAINT FORUM FOR REDRESSAL.

THIS COMPLAINT MAY PLEASE BE TAKEN SERIOUSLY AND SUITABLE ACTION MAY PLEASE BE TAKEN AGAINST THE AUTHORISED CONNECTOR UNDER INTIMATION TO US.

HATHWAY HELPLINE .
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Aug 13, 2020
Complaint marked as Resolved 
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HATHWAY DTH — NO COMPLAINT REDRESSAL

I LAJPAT SABHNANI HAVE BEEN A CUSTOMER OF HATHWAY DTH FROM 2 YEARS. BUT SINCE I HAVE NOT BEEN RECEIVING MAJORITY OF THE CHANNELS I TRIED TO COMPLAIN TO VARIOUS AUTHORITIES BUT NO PERSON EVER RECEIVED MY CALLS DUE. MANY OF THE CHANNELS LIKE ESPN, BBC NEWS, TIMES NOW AND MANY ENTERTAINMENT CHANNELS HAVE BEEN SHUT OFF. MANY HATHWAY CUSTOMERS I HAVE CONTACTED HAVE THE SAME COMPLAINTS.

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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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