[Resolved]  HDFC Bank — Account Dispute

Address:

Chennai, Tamil Nadu

I m Sridhar From Chennai.It was on 2009 at the month of march I joined with Reliance BPO during that period ,am the account holder of HDFC bank (i.e) Salary account with zero minimal balance .Also using this account ,I used to pay my bike due on a monthly basis.then later ,I quit my job with Reliance on Aug'2011.From that day I stopped using the account and there is no transaction has been done using this HDFC bank debit card .But still I kept my account active ,why ? because ,I m supposed to get my PF money using this HDFC account ,then on 25th Aug 2012.I deposited the amount of Rs. 500,whereas it got debited automatically.without any intimation or SMS or without my knowledge .And on 28th Aug 2012 am supposed to get the PF amount of Rs.14,171 .And Rs.500 is deposited on my side .So totally it has to be like Rs .14671.But what happened is? The amount of Rs.3563 has got credited towards my account then and there if got debited automatically and not even a SMS alert for both credit and debit status. Then on the same day i.e. on 28th August 2012 finally I got the SMS alert stating that my account got credited with Rs 10,608. While I check for that am suppose to get the above mentioned amount of Rs 14,671. Whereas I have got only 10,608 Rs which is not fair and unacceptable. Then again 2 to 3 days passed I checked my account it was only Rs 8200. In that I have used the maximum amount of Rs 1000 while I check my statement using my customer ID. I found the amount got debited towards ECS charges. I don’t know what is all about.
The day when I left with reliance, I stopped using your card and also I started paying my bike due directly and more over by due is also completed. Then how come your bank can detect my money. May be Rs 5000 is a small amount for your bank. But for me it’s a bulk amount what for my money got deducted by your bank without any reason. How come you can charge me. This clearly shows the kind of customer service provided from your bank.
So kindly take care of this compliment and please do the needful and also refund my money back.


Regards
Sridhar.R
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