[Resolved]  HDFC Bank — Approval process

I have applied for loan and got approval but still property is under process of approval since 4 months.
After getting into touch with branch office they can't give us proper info and even direct person contact who is looking after the tech. & legal clearance of the property in Mumbai.

The service of HDFC is very slow and complicated as compare to other pvt. bank in the market. They should improve their services of home loans.

Executive, who has collected doc. from us is also given us false information that project approved by bank and now we are facing the lots of problems due to fraud executives of the bank. They are giving us fake information even they are representing to bank.

Indirectly bank is involvee in the things made by executives like as providing wrong information, giving improper knowlege, making misrepresentation etc.

HDFC : Pls note above & take care.
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Aug 13, 2020
Complaint marked as Resolved 
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My file No .[protected] and I have given all the documents to Rajkot branch. They have suppose to call me for disbursement. But at last week Rajkot HDFC branch told me at last moment that APF for the property which have booked in Indraprastha Adai village, Panvel has not been done . So the builder has to submit the file to HDFC branch Panvel for this and then they will generate the APF no. from there. Rajkot branch also told me that they have already talk with Panvel branch regarding this issue . According to that I have Requested the Builder to submit the project file in HDFC Panvel branch. Last Tuesday on 29th May my borther Personaly shown the project file of indraprastha project Adai panvel to HDFC Panvel . They told him that we are not funding in Gavthan area and so that we can’t approve this project. HDFC has sanctioned me the loan on 24th Feb 2012. I have submitted all the documents like original sale deed, ECS form (sign verification from axis bank) also. I have submitted allotment letter given by the builder to HDFC on first day only while signing the loan form in which property location has been clearly mentioned. It is the responsibility of HFDC to do verification of the property approval (APF no) from their side before giving loan sanction letter to customer. Now builder is asking for the money from me and you people are not giving disbursement of the loan due to APF issue of the property. If I have not paid the demanded amount i am going to loose that property in june 2012. I am kindly requesting you to help in this case and solve the matter immediately, otherwise HDFC should pay me financial compensation for all this stupidity form HDFC.ltd Rajkot branch.

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