HDFC Bank — ATM WITHDRAWAL WITHOUT MY CONSENT

Address:

Hyderabad, Andhra Pradesh

Hi,this is satish I have an salary account with hdfc bank bowenpally branch which is in secunderabad. I have noticed an withdrawal of rs. 2000 from an atm in mumbai on 29th of november, 2012 and I have raised a complaint with bank people on 20th dec 2012, stating that it was not withdrawn by me and I DID not give my card to anybody else. They took my complaint and on 22nd december the manager of my branch had called me and informed me that it was a clear atm transaction which was scrutinized thoroughly from our bank officials and nothing can be done from our end and the complaint is closed where i[censored] want go further raise a police complaint(fir) and proceed further. Kindly let me know what can be done in such cases to get my amount reversed to my account and to take a stringent action on the bank officials. Kindly advice.