[Resolved]  HDFC Bank — dispatch of ATM Card

Address:Bangalore, Karnataka

I hold a salary account of Manpower Consultant vide Customer id: 35083897, it had got activated in the month of March 2010, While checking the Balance at the Canara Bank ATM at Bangalore SBC juntion station, it got swallowed by the ATM due to some technical reasons. On this when approced the customer care, they harrassed me saying that u have to go to the Home branch and give the request, on continuously requesting them they finally told u can go and give request to the nearest hdfc branch. After which i went to BTM Branch and gave a request vide no-ZEA[protected] as on 6-April-2010. today as on 13th April 2010, when i asked to track my ATM, HDFC people informed me that it would go to Manpower people directly and if i m not present there it would return to chennai main branch and then to Vijayanagar home branch.. They are unable to tell when shud i go , where shud i go to collect it..It is a mental harrasement for me to just get an ATM CARD. I m ready to go to Vijayanagar branch , if somebody informs that it is present in that branch , i cannot go to homebranch daily from Domlur to check whether my ATM has reached the home branch or not.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Ms Davey,

We have checked our records and confirm that a new Debit Card has been generated for your account. You should receive your card within 7 working days at your mailing address. Also, please do not post sensitive information such as your account/credit card number on a public forum such as this, as it may lead to your account being compromised.

We also recommend that you use our designated custoemr service channels for all account-related queries. Please visit the following URL to access information on the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/customer_center/customer_center.htm

Regards, Customer Assistance, HDFC Bank

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