[Resolved] HDFC Bank Bank ATM — Parking Of Vehicles

Rohith_kalthod@consumercomplaints

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Respected Sir,
My name is Rohith K, Residing at # 396, 7 th Cross, 8 th main, Mico layout, Btm II stage, Bangalore-560 076. Mobile No [protected].
Besides my House a HDFC ATM centre is opened recently. From Opening date till today the cstomers of ATM are parking their Vehicles in front of my Gate, where I am facing a lot of Problems while Taking my Vehicle Outside and Inside of the Gate. for the same several time I approached Security Of the ATM, The Responce from his side is He is not concerned and Agian I approached his Security Field officer Got Scolding of volgure language.
I had complained the same with MICO layout Traffic Police.
I Request concerned department of HDFC Bank to get interfere in this regards
and give the solution for this problem.
ATMs are made for People's convinient but for that why I should suffer? IS THIS FAIR? Can I take this matter seriously?
I hope you can understand the Problem and do the needful.
(Name of the Security - Sharath Gowda,
The field Officer who is not at all listening my words and Not having Control on his tongue I even dont know his name His Mobile No is [protected])
Regards,
Rohith K

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Aug 13, 2020

Complaint marked as Resolved

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Comments

agar_rachit

from Mumbai, Maharashtra

HDFC Bank — No security at ATMs

Hi, I am a resident of Mirzapur(U.P) and working in Mumbai. I frequently use HDFC bank ATM when i go there. I was shocked when i saw around 10 people atleast inside the ATM and no security guard. Mirzapur has only one HDFC bank ATM which is on site. When i went to withdraw the cash there were 5 people with me inside the ATM from which one man was showing her daughter by pointing me how to withdraw the cash from ATM. I asked for security guard who was at pan shop near the bank and when i asked to see the branch manager to lodge the complaint of security in his Bank ATM then Branch Manager told me HDFC bank dont provide any security for Atms and we will not be responsible if any mis happen takes place inside the ATM. I just want to know who will be the responsible if anything happen inside the bank ATM.
Regards
Rachit Agrawal
[protected]@yahoo.co.in

cuckodila

from New Delhi, Delhi

On 12 Feb 2010, my SBI ATM got stuck in the HDFC ATM. The story is is, I tried to withdraw in the 1st instance but after entering the Pin, instead of asking amount, account statement came out and also I got the ATM card. After that the guard came in and tried toi help me and he asked me to put the PIN and he did some thing at the back and press some of the keys and said that my card is retained now.

Instead of helping me out, it seems he facilitated to jam the card and said that the server is down. He told me to collect the card from the bank. As soon all this happened, he asked other customer to go away and said the ATM is not working. Soon after, notified "out of order".

I was quite at a loss as I have not experienced such things before and am always doubting the guard. For god's sdake please forgive me if I am simply doubting. But atleast some body clarify on this if the card is really stuck up or it is some kind of false play of the guard. Please help me, am really stressed as I am need of money. If I am wrong, please forgive me, it is infact not complaint but to clear my doubts. Thank you.