[Resolved]  HDFC Bank Bank - Cards Division (Recovery Department) — CONTINUOUS HARASSMENTS OF HDFC BANK

Dear Sir,
This is Follow-up To The Recent Mails That was Sent By me in Reference To Continuous Mental Torture And Public Harassments To me and my Family Members Inspite Of Regular Payments On the Card. All the mails Pertaining To The Same is Here-by Enclosed For Your Further Reference.
There Has Also Been a Legal Notice Sent By My Lawyer On My Behalf. This Legal Notice Was Sent on 6th of May'2009.This Notice Was Issued Specifically Against The Concerned HDFC Banks' Tele-Caller MOUSOMI BANERJEE( Who sometimes calls Herself As Moumita Banerjee too!!) ((Extension no. [protected]/ [protected]).Simultaneously I Had to Lodge a Diary with the nearest Police Station for the same Which was Registered as G.D.E No.-13 Dated 01.05.09...
But, Even After A Lawyer's Notice and a General Diary, there has been Continuos Harassment From HDFC Banks' Concerned Collections Department Till Date !! First of all, There was one tele-caller Mr Ravi kumar Shaw(Desk No- [protected]) who continuosly harassed me and threatened me in filthy languages.Then, on 3rd of june'2009, The Concerned Bucket Manager Mr Sankar Das (Desk No[protected]/[protected] ) called Me up and subsequently Threatened me Either to make Immediate Payments In the Card or face Dire consequences..Even when i Promptly Reminded this Person Of the legal notice issued from my side, He Just Didn't paid any attention and In a very rough tone said this Legal Notice does not hold any good !!
Now, It is very much evident that Till date no steps has been taken against the concerned persons..Such is the audacity of the concerned persons that they are not even entertaining a lawyer's notice!!
Now, are we living in a place where law and order doesn't have any significance at all?? Does A bank have a Grievance-Addressal Department only FOR SHOW?? What is a Customer Care Department all about ?? For the last one month i have not seen a single development from Your Side Regarding This Continuous Harassments..

Who has given a bank the right and audacity to harass and torture the family members of a card holder??
If this harassments continues, then in the near future, having no other alternative, i would be compelled to take Appropriate Legal Steps before the Appropriate Court and Law.
Thanks and Regards,
Jaydeep Sinha
MOB NO-[protected]
CREDIT CARD NO.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC BANK IS PROBABLY THE WORST BANK IN INDIA ON CUTOMER CARE. THEY SEEM TO HAVE OUSOURCED THEIR COLLECTION TO THIRD RATE ORGANISATIONS WHOSE EXECUTIVES MAKE HARASSING CALLS TO CUSTOMERS AND INSULT THEM. GRIEVANCE REDRESSAL FORUM IS JUST A MOCKERY. ITS JUST A WASTE OF TIME. I HAD RECEIVED AS MANY AS 16 CALLS AND MISSED CALLS FROM THE SAME FEMALE (INTRODUCED AS REENAKSHI) FOR A COLLECTION OF INR 800/-. NO OTHER SOLUTION THAN TO STOP DEALING WITH THESE BANKS.
I AM RETIRED ACP/DELHI POLICE AND WORKING AS VICE PRESIDENT IN NEXGEN MANPOWER, INVESTIGATION &DETECTIVE PVT.LTD. WE CAN HELP YOU IN CONDUCTING PREVERIFACTION OF APPLICANTS WHO ARE SEEKING CREDITCARDS, HOME, CAR LOANS. WE ALSO INVESTIGATE CHEATING AND FRAUDS CASES .

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