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[Resolved]  HDFC Bank Bank Credit Card — REDUCTION IN CREDIT CARD LIMIT WITHOUT ANY INTIMATION TO CUSTOMER

TO
PARAG RAO
CREDIT CARD DIVISION
HDFC BANK

SIR,

SUBJECT --REDUCTION IN CREDIT CARD LIMIT WITHOUT ANY INTIMATION TO CUSTOMER

THIS IS TO INFORM YOU THAT I KULBIR SINGH R/O D-26, RAJOURI GARDEN, NEW DELHI-110027 IS HOLDING 2 (TWO) CREDIT CARDS OF YOUR BANK SINCE 7 YEARS. I WAS MAINTAINING VERY GOOD CREDIT HISTORY ON MY PART, WITHOUT ANY DEFAULTS OR FRAUDS OR LATE PAYMENTS.

1: ( [protected]) THIS CARD I AM HOLDING SINCE JUNE 2002 WITH CREDIT LIMIT OF 46, 000/- GOLD CARD.
2: ( [protected]) THIS CARD I AM HOLDING SINCE JULY 2006 WITH CREDIT LIMIT 0F 30, 000/- GOLD CARD.

FEW DAYS BACK I GOT MY CREDIT CARDS STATEMENT AND TO MY SURPRISE, YOUR CREDIT CARD DIVISION HAS REDUCED MY BOTH THE CREDIT CARDS LIMITS BY 50% THAT IS ( 23000/- AND 15000/- ) WITHOUT INTIMATING ME OR WITHOUT ANY WRITTEN DOCUMENT FROM MY SIDE. INFACT YOUR DEPARTMENT SHOULD HAVE INCREASED THE LIMITS OF SUCH A LOYAL OR GOOD CUSTOMER. I AM ALSO HAVING SAVINGS AND CURRENT ACCOUNT IN YOUR BANK. IF THIS IS THE KIND OF TREATMENT OR BEHAVIOR YOUR BANK PEOPLE ARE GOING TO GIVE, I AM AFRAID YOU ARE LOOSING A POTENTIAL CUSTOMER. KINDLY LOOK INTO THE MATTER AS URGENT NEED OF HOUR AND TAKE THE APPROPRIATE ACTION.

YOURS FAITHFULLY
KULBIR SINGH

91-[protected]
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Mar 6, 2018
Complaint marked as Resolved 
Verified Support
Feb 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We observe that your credit card ending with 6073 and 5978 has been invalidated in the year 2013. Hence the currently you will not be to use the credit card for transactions.

-Manoj
HDFC Bank Customer Assistance
Complaint comments  2 CommentsShareTweet

Comments

Mr .KULBIR SINGH,

For god sake dont share your credit card number openly on websites. This complaint would not go to the bank but you need to walkin to bank directly and ask.
Even i have similar problem with this Idiotic HDFC bank. I ve cancelled my card.


-Raghav
Sir, My EMI amount is only Rs.450/-only but now the amount outstanding is above 6000 You have levied fine amount double. You have received monthly 1000 and above but the amount not less in outstanding amount. you informed only outstanding amount and minimum amount. why I have pay large amount reason I don't know. So kindly waiver the higher amounts. My Ph. [protected] Email.[protected]@gmail.com Hdfc Card Credit card No. xx0497

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