[Resolved] HDFC Bank Bank Credit Card — REDUCTION IN CREDIT CARD LIMIT WITHOUT ANY INTIMATION TO CUSTOMER
CREDIT CARD DIVISION
SUBJECT --REDUCTION IN CREDIT CARD LIMIT WITHOUT ANY INTIMATION TO CUSTOMER
THIS IS TO INFORM YOU THAT I KULBIR SINGH R/O D-26, RAJOURI GARDEN, NEW DELHI-110027 IS HOLDING 2 (TWO) CREDIT CARDS OF YOUR BANK SINCE 7 YEARS. I WAS MAINTAINING VERY GOOD CREDIT HISTORY ON MY PART, WITHOUT ANY DEFAULTS OR FRAUDS OR LATE PAYMENTS.
1: ( [protected]) THIS CARD I AM HOLDING SINCE JUNE 2002 WITH CREDIT LIMIT OF 46, 000/- GOLD CARD.
2: ( [protected]) THIS CARD I AM HOLDING SINCE JULY 2006 WITH CREDIT LIMIT 0F 30, 000/- GOLD CARD.
FEW DAYS BACK I GOT MY CREDIT CARDS STATEMENT AND TO MY SURPRISE, YOUR CREDIT CARD DIVISION HAS REDUCED MY BOTH THE CREDIT CARDS LIMITS BY 50% THAT IS ( 23000/- AND 15000/- ) WITHOUT INTIMATING ME OR WITHOUT ANY WRITTEN DOCUMENT FROM MY SIDE. INFACT YOUR DEPARTMENT SHOULD HAVE INCREASED THE LIMITS OF SUCH A LOYAL OR GOOD CUSTOMER. I AM ALSO HAVING SAVINGS AND CURRENT ACCOUNT IN YOUR BANK. IF THIS IS THE KIND OF TREATMENT OR BEHAVIOR YOUR BANK PEOPLE ARE GOING TO GIVE, I AM AFRAID YOU ARE LOOSING A POTENTIAL CUSTOMER. KINDLY LOOK INTO THE MATTER AS URGENT NEED OF HOUR AND TAKE THE APPROPRIATE ACTION.
Complaint marked as Resolved Mar 6, 2018
Verified SupportHDFC Bank Customer Care's response Feb 03, 2018 Dear Customer,
We observe that your credit card ending with 6073 and 5978 has been invalidated in the year 2013. Hence the currently you will not be to use the credit card for transactions.
HDFC Bank Customer Assistance
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