[Resolved] HDFC Bank Bank / Credit Card — Threat By Recovery Agent

[Resolved] HDFC Bank Bank / Credit Card — Threat By Recovery Agent

A Atul Verma from Mumbai, Maharashtra

Sir, My Self Atul Verma I am HDFC BANK credit card customer. I am holding this card since last one year. Initially bank gave me Silver card of there bank and after some time bank upgraded my card to Gold credit card and I believe that because of my good credit history. I made my last payment of 20,000 in july with alldues cleared. I purchased some item in August, That's the amount which is still pending Because there is some outstanding on my card an HDFC bank recovery representative keep calling me for the same. I told them i will pay the amount next month with late fees and other charges and bank have full right to that. Now sir, situation that, recovery representative keep calling me and harassing me mentally as i am a Defaulter. As I had already request them but,they do not understand. Now they keeping calling me in odd hours and sending the recovery agent at my residence in absence of me after office timing. This kind of attitude makes me mentally harassed and I am mentally disturbed. Because of this kind of bank attitude my family life is disturbed. A Person named Sumit from HDFC BANK recovery department office at Rajouri Garden New Delhi, called at my residence talk to my mother in harsh way. His mobile number is [protected]. He keep calling from the same number and from[protected]. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Amitbikram Chatterjee

from Chennai, Tamil Nadu

Credit Card — Disturbance by Recovery Agent

Inspite of talking to the Citi Bank Customer, the recovery agent called at my home and shouted at my parents. Though i talked with the Citi Bank executive asked her to call to confirm the time and place for collection of Rs 1300 as per banks requirement.
Now inspite of complaining to them about the disturbance they said they had done the right thing and will not ask for any apology.

Prof. T. Labh

from Gurgaon, Haryana

HDFC Bank — Recovery Agent

Dear Sir/ Madam

These day we are badly harassed by the one recovery agent named Ms. Manisha. She used to call me, my college head (principal) and my all the neighbour.On daily basis we got a call from that lady through Ph. No- [protected] and listen the abusive word.
Earlier she want the ph no of my son, saying that he has taken a loan and not paying EMI. I have given the no of my son and tell her to call him. My son has given the assurance to pay all the dues as his financial position comes on track but she is not satisfied to him saying pay all amount today at any cost.
Now she started to disturb us and useing illicit and abusive word. We feel this is very unlawful thing since we are not responsible of any deed of my son at delhi. We are living in very remote area of bihar and not knowing anything.
So we request to you kindly do something to stop it.

Regds.

anand8029

HDFC Bank — OUT STANDING AMOUNT NEED TO CONVERT IN PL

ear sir

Pls go through the bellow detail
Name-Kumar Anand
Card-[protected]

Total out standing-94000

I m not able to pay minimum due amount due to my bad financial condition i am paying minimum due since 3-4 years but my out standing is not decreasing.

Sir this is my humble request to you that pls convert my all out standing in a personal loan

with emi for 24 month so that i can pay the out standing in easy installments.

i have all ready requested to customer care many times but they are saying offer not available if you can not provide me some emi option,I unable to pay your outstanding amount. If you do not provide me any kind of solution i have only way left that i can stop sending minimum dues amount and ask for settlement which is not good for me as well. Nobody wants to be a defaulter but in current scenario i have only two options to pay emi for converted in loan or be a defaulter by doing settlement with the bank instead of paying minimum dues of my card as my financial condition is not good.

I am very old customer of HDFC bank and hope you will definitely provide me some way out so that i can easily pay my outstanding to being a good customer of the bank.

Pls reply me soon

Thanks and regards
feel free to contact me
Kumar Anand
[protected]
Thanks and regards

anand8029

Hi All

my complained has been resolved by HDFC senior mangement i will really appriceate the way bank has been resolved my problem thanks HDFC bnk for giving me this offer.

regards
kumar Anand