[Resolved] HDFC Bank Bank Credit Card — unjustified charges debited | |
This below written letter has been sent to Hdfc Bank Customer Care but no reply given from the customer care & The manager of HDFC Bank Cards Division. To, The Manager HDFC Bank Cards Division Prince Khushal Towers, 96 Anna Salai, Chennai – 600002. Sir, This is to request you to please stop phone calling & letter sending regarding to the Credit Card A/c. [protected]. as soon as possible as the A/c. has been requested to close by sending Fax: on[protected], at Fax No.[protected] and fax has been received. while I had already closed My Credit Card A/c. by sent a Letter through Fax on[protected], to above mentioned FAX No. & Dated. why your Card Division has unnecessarily generating continue the letter of debit amount on my A/c. And sending it to me? As per your letter Ref. No.[protected]R0031878 Dt. 06-08-09 in the 2) No. massage at the bottom of the letter is clearly written that as per basis of my request the credit card A/c. has been cancelled. If, as per basis of my request that my credit card A/c. has been cancelled than how did the bank raising debit amount in my A/c., because the date I had faxed my request letter is[protected]. and I had no any dues on that day in My Credit Card A/c. I have never been used my credit card except one Bajaj Allianj Policy given as per telephonic conversation unexpectedly. I had letter called Bajaj Allianj over telephone to close the policy any how that my Credit Card A/c. not being close due to the policy. Please investigate the A/c. properly and terminate the process of sending Dr. Letter to me and obliged. Please do the needful as earliest otherwise you bount me to go to the West Bengal State Consumer Disputes Redressal. Your’s Sincerely, ( Purna Bdr. Chhetri) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Sub: Complaint Against HDFC Bank Credit Card Nuisance
Reference : HDFC BANK CREDIT CARD NO: [protected].
Dear Sir,
I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.
On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.
If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.
Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.
Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???
My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???
Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.
Thanks with Regards,
Manas Ray Chaudhury
Bhopal.
NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)
[protected]Mr. Sunil, Mr. Dubey [protected])
NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.