[Resolved] HDFC Bank Bank Credit Card — Access Bills by Fraudulent Statements

[Resolved] HDFC Bank Bank Credit Card — Access Bills by Fraudulent Statements

P Pallavi Baburao Suradkar from Pune, Maharashtra

dear Sir, I have a Saving Bank account with HDFC bank and a representative contacted me for offering a Gold credit card with Add on card. HDFC card also offered a scheme where in i can pay back my total purchase amount by converting into EMIs by paying prossing charges of Rs.300/- I bought a Cell phone worth Rs.18000/-and applied for EMI scheme of Rs. 2055/- per month. but to my horror i received statement worth Rs. 18000/- + Processing Fees. i rushed back to HDFC Bank Credit card. I told them what has happened. they said they will convert the same into EMI. next statement i received with EMI amount Rs.2055/- + late Payment Fees and Intrest. Since then till date i am constantly contating this companie's customer care representatives and sending Email to them to waived of wrongly chaged late fees and Intrest but all in vain. i have already paid Rs. 12000/- towards EMI and still this company asking me to pay Rs.21785.20. I have a very serious complaint that HDFC BANK CREDIT CARD has intentionally generated the statement with Rs. 18000/- so that they can charge late fees and intrest to me, even after opted for EMI option. Also I have received abusive calls from collection centre. My parents are thretended by collection agaent while I was in office. Now they have Put a hold on my Savings account and stating that all my funds will be forfitured. I am mentally harrsed by this company for their greed. Kindly Help Me Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Amit Kumar Saxena

from Delhi, Delhi

To,

The HDFC Back Manager,

Credit Card cell

Dear Sir,

I was tried to withdraw 5000 Rs from my Credit Card ([protected]) on 12.02.08 at 13:44:04 from Central Bank of India Terminal code SITD021401.

But due some M/C fault I was not received money.

I have immediately entered complaint in Central Bank India Complaint Register and inform their Manager.

And at the same time I have informed to HDFC help Line.

After that I have followed several times to Ms. Priya HDFC Bank.

Today As discussed with Mr. Varun I am sending attached copy of receipt but it is very old and fed that’s why not clear.

But still I have put all the information what ever I can read. There is below information also printed

TX# 5805 RESPCODE# 0051

So please take necessary action.

With Best Regards

Amit Saxena

Date of Birth 200876

Roulunds Braking India Pvt Ltd.

Bahalgarh Sonipat.

karthikeyan

from Chennai, Tamil Nadu

My name is karthikeyan .G
Date of birth is 26 november 1984

I got a tele calling calls for hdfc card payment from lot of numbers,

already i put my number in to do not call registry, but still i received the calls from collection department from morning 8 ' o clock to night 10'o clock that executive is called

from her mobile number, what can i don, i made the payment after that only, being in that period ui got a mental pressure, and also i got a accident due to that phone call s,

kindly read that above and give me a feedback as earlier as possible

tele caller name :Ms.Nancy
Office number :[protected]
Personal number : I cant SAVE that number,

Kindly Let me know the Tele calling time for payment collection for hdfc bank credit card,
can you send me the code of conduct for rbi rules and regulatiopn for payment collection and tele calling time for that,
Please ensure, already i registered for do not call registration in hdfc bank
and all banks, I[censored] want to any clarification, please send me a mail, , again i will send my all contact numbers,

Please do the needful ASAP

Warm Regards,
G.Karthikeyan