[Resolved] HDFC Bank Bank Credit Card — Credit Card Late payment charges everymonth in the statement | |
Hi I have a credit card of HDFC Bank and till date i have made all the payments on time and not a single payment was made late and as card has expired and every month they keep sending the statement and charging RS.350/- per month and with finance charges number of time they visit at our home for collection and they call us on our mobile number for non payment for the bills but i have made all the payment on time, They are keep harassing me, Please let me know what further action i can take Waiting eagerly for your reply Thanks Bharat H Parikh [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Credit Card — Statement and late payment charges
Myself Dr Chetan, credit card holder of HSBC Bank since last 6-8 months. The day when i started using the credit card till now i had paid the late payment charges as i did not get any soft copy or hard copy of statement and still getting calls to clear the dues.I had fed up from the things which are happening because of HSBC Bank thats why today i went to nearest branch of HSBC Bank, but the people who are working there, they do not bother what the problems we have, even they do not know how to talk with customers.
In July, HSBC Bank employer called me for transfer funds to clear the credits of HDFC bank. i accepted the things and they promised me to send the cheque with in 4-5 working days but i got the cheque after 35 days and that time HDFC bank made some extra charges because i waited for your cheque only.
I want that you should solve my problem by remove the late payment charges of last 3 months and interest which you had made on transfer funds because its already 3 months.
I hope you can help me out and then i will make the payment. I do not need to use this card any more after clearing the things.
I will wait for your early reply.
Regards
Dr Chetan