[Resolved] HDFC Bank Bank Credit Card — HDFC Bank Credit Card – [protected] | |||
To The Manager HDFC Bank Credit Cards P.O. Box # 8654, Thiruvanmiyur P.O, Chennai- 600 041 Dear Sir Sub: HDFC Bank Credit Card – [protected] I have purchased a two wheeler through credit card by 72635 rupees. But 74450/- rupees was debited from my credit card account. I have already complained against this surcharge & submitted one dispute form 3months before. But, once again this surcharge is showing in credit card bill of Jan’13. As per you demand, I have already sent all documents as my proof. But unfortunately it was not reached to you. Once again I have submitted another dispute form with all purchased proof in January’13. But, still now I am not getting any response from HDFC bank credit card department. That’s why I have totally stopped using this credit card. Actually on 19th Aug’2012, I have purchased a two wheeler for my Brother Sk. Jiaul Hoque from Rajkumar Automobiles Sales (P) Ltd. in Midnapur by Rs.72635.18/-. But their Credit Card swiping machine was not working on that day. They told me to swipe my credit card at their friend’s Shop M/S Billimoria Brothers & they will collect the case from M/S Billimoria Brothers. Also they told me that no extra charge will be added on this transaction. Also in that time I have no idea about the surcharge. So that, please deduct the extra amount (Rs. 1815.88/-) & all fines from my account. Otherwise I will never pay any extra charges & fines. Two Wheeler purchases case memo is attached with the latter as a proof. Please check it. I can't attached others document as aproof due to low capasity of attachment. Thanks & Regards Sk Moidul Hoque Call- [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
As per my last statement, my bill was of 3126.25 but I need to pay only 2911.72/- as there was some opening balance of -214.53/-
.
Therefore, I would like inform you that in last month I made 2 transactions (petrol) one was of 1450/- and the another was of 1500/- & according to your company/bank rules you had put a surcharge of 87.50/- & 88.75/- respectively, than I made phone call at customer care & had a word with Mr. Ikshit on dated 26 July 2009 at 12:00 a.m., regarding the reversal of the Surcharge & he had committed that the bank will revert this amount in the next statement, at that moment he was not in position to revert this amount as well as to provide the request no.because of some techniqual problem in the system.
Moreover, he had suggested me to make one more call in morning after 7:00 a.m. than you will get the reversal as well as the request number, so when I called up again on 28 July 2009 & had a word with Mr. Gitesh Nijara & with Mr. Abhishek Maheshwari they had refused to give that reversal.
In addition, I would like to inform you that all the transaction made at B.P. Pumps & according to my information; there would be no surcharge on the Bharat Petroleum Pumps.
Please note that my average petrol transaction is of around[protected]/- per month in case if I have to pay around 90/- on each transaction than it really doest not make any sense to use your card.
So, It was really a great experience with your bank and also thankful for your services now, I am not at all interested to do any further dealing with your Bank.
Regards,
Saurabh Kumar
+91-[protected]
.
Therefore, I would like inform you that in last month I made 2 transactions (petrol) one was of 1450/- and the another was of 1500/- & according to your company/bank rules you had put a surcharge of 87.50/- & 88.75/- respectively, than I made phone call at customer care & had a word with Mr. Ikshit on dated 26 July 2009 at 12:00 a.m., regarding the reversal of the Surcharge & he had committed that the bank will revert this amount in the next statement, at that moment he was not in position to revert this amount as well as to provide the request no.because of some techniqual problem in the system.
Moreover, he had suggested me to make one more call in morning after 7:00 a.m. than you will get the reversal as well as the request number, so when I called up again on 28 July 2009 & had a word with Mr. Gitesh Nijara & with Mr. Abhishek Maheshwari they had refused to give that reversal.
In addition, I would like to inform you that all the transaction made at B.P. Pumps & according to my information; there would be no surcharge on the Bharat Petroleum Pumps.
Please note that my average petrol transaction is of around[protected]/- per month in case if I have to pay around 90/- on each transaction than it really doest not make any sense to use your card.
So, It was really a great experience with your bank and also thankful for your services now, I am not at all interested to do any further dealing with your Bank.
Regards,
Saurabh Kumar
+91-[protected]
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HDFC Credit Card — HDFC Credit: Invalid Surcharge
I've fueled my bike and paid the payment by my HDFC C.C, as i've been told that no sur charge will be charged on any petrol payment, still I've been charged with Rs. 10 on it.No action has been taken from the bank, after several emails, as i can not afford to go at the branch just for Rs. 10/-.
Just sheet service.