[Resolved]  HDFC Bank Bank Credit Card — Mental harrashment and wrong statement of Credit card bill.

Address:Ghaziabad, Uttar Pradesh

Hi,
I am Renu Sharma.I was using the Credit card of HDFC Bank and I have been paid all the money to the credit card deparment.But these guys sending me wrong statement regarding to my bill and there lots of the extra charge has been included.One I got the call from hdfc bank and they told me to pay the bill.I said I have been paid all the bills I dont know why you guys telling me to pay the bill again after that he has been checked all the records and told me that yes everything has been paid by you and now you will not get any call from hdfc bank because there is no dues on you.But again and again they are calling me and gave me the statement of 30000.Now I have no money and I cant pay .I would like to request please take serious action against these guys.I am not able to pay any amount to them.So many peoples are there who are facing same kind of the problem.So I request please take very serious action on such kind of the organization.

Thanks & Regards
Renu Sharma
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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HDFC Credit Card — SENDING OF WRONG BILLING AGAINST MY CREDIT CARD

Sir, I have HDFC Bank International Gold Cardd No [protected]. Since getting the card have never use it for making any transactionor to purchase any item against this Credit Card. How You have send me letter dated 15 Sep 09 for outstanding amount of Rs 3979.96. You make enquiry about the transaction showing against my Credit Card and let me the actual position. I have never use the card since its receipt. How you show any outstanding amount? PLease settle it immediately otherwise I will lodge legal case against your firm.Please TREAT IT AS MOST URGENT.
Hoping for your quick action. With thanks. Ishwar Dayal Sah M-[protected].

HDFC Bank Credit Card — Wrong card send and wrong charges

Dear Sir,

I am currently a HDFC BANK customer with the salary account for more then 3 year. after opening an account bank sales employee came and informed about the gold card to be offered to me with the higher limit as compared to other cards which was being used by me so necessary documents were submitted. but to my surprise i received Credit card worth limit of Rs.5000/- where as i was already using credit card with limit of Rs.40000/- so i had brought to the notice to customer care on their advice i had also written down an e-mail as well on 1st FEB 2008. But their was no proper replied on the same. Hence i had not done any transaction with credit card offered by HDFC. but to my surprise i had received a statement of charges of Rs. 200/-.

When i called up cutomer care they rudly replied stating that you needs to pay the charges. and the were not ready to take up complaint of the same. Hence i opted for the writing an e-mail on 4th Nov 09 but still (30th Nov 2009 ) i had not received any replies from HDFC Inspite of this i have received another statement with the late payment charges. hence pl.look in this matter as soon as possible.

HDFC Bank Ltd. — wrong bill statement

dear sir,
i had hdfc credit card . my card number is [protected]. one day i got a wrong statement of rs 6995 from the bank. i replied imidiately as i am not going to pay wrong charges. the bank asked me to pay all the dues and promises to me that they will give credit in upcoming bill. they give credit of rs 6995 as a wrong charges. then again they charged me wrong bill of 6995 i am refuging to pay the bill till date.
my point is that if i am wong why they make a credit in my account. i cancelled my card imidiately. the bank personnels are harrassing me . please help me in this matter. i will provide all the documents. i am not gilty in this matter. i need your concern. thanking you.

suryakant vithalrao.
Sir / Madam,

reg:Credit Card Statement
...

Kindly activae my of HDFC credit card ([protected], PLATINUM PLUS thru e-mail ([protected]@foursquaredevelopers.com) also send me the statement to the following address for future correspondence

A.GODWIN WILSON
NO:6, VASANTHAM APARTMENTS
B-BLOCK, F-1, SRINIVASA NAGAR MAIN ROAD
4TH STREET
RAMNAGAR NORTH
MADIPAKAM
CHENNAI – 600 091.



thanks

A.GODWIN WILSON
Dear customer,

We regret the inconvenience caused, and would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your credit card and contact details. Also request you to please use ID TTU[protected] as the subject line of your email. Once we receive this information, someone from our team will get in touch with you.

Additionally, we also request you to not post sensitive information such as account and card numbers on this forum, as it may lead to your account being compromised.


Regards,
Customer Assistance, HDFC Bank.

Credit Card — WRONG ISSUE OF BILL

RESPECT SIR; MY CARD NO IS [protected] YOU HAVE ISSUED ME A BILL OF AMT 18122 IN OCTOBER MONTH OF YEAR 2009 WHICH IHAVE PAID THROUGH CHECK 142473 TO YOUR COLECTOR NAMED AS DINESH ON[protected] CPDI N0;0036227 AND AA NO;0000725 AFTER THAT YOUR COLLECTION DEPARTMENT CALL ME AND SAYS THAT YOUR CHECK HAS BEEN MISS PLACED PLEASE ISSUE A NEW CHECK AND YOU DIDNT HAVE ANY CHARGES FROM THE LAST DATE SO I PAID A NEW CHECK ON[protected] NO.142474 TO YUR COLLECTOR AJAY SHARMA NOW YOUR COLECTION DEPARTMENT DEMANDING THE PENALTY SO PLEASE CHECK AND REEMBERSED THAT AMOUNT
Hi this is Mohan, I have last used my credit card six months back and cleared all my dues on time. Now after 6 months suddenly on today evening i got three statements continuously for the past three months with around 30k dues. I was pissed off on looking into this. This is real stupidity of HDFC. I never expect such kind of stupid issue from a world class bank. Though i'm not gonna call them or inquire about it. Let them keep follow up with me and waste their time on this stupidity. If needed let them go to court and file a case against me. I will see them on that day.

Shame of HDFC!!!

Thank god! I'm out of country so they cannot reach me through phone other than email.

;)
I understand that you guys are facing issue with your credit card billing. first of all i would like to inform you about the dues shown by bank on your statement is something which should be taken seriously even if you are out of the country. In case as you both have mentioned you cleared all the bills, you might have taken a No dues certificate from the branch, if not here you have done a mistake. When ever you surrender a Credit card you should must take a No Due certificate to make sure they should not ask for a single cent after that.
In case if they are saying you have due amount to pay, you have to justify yourself other wise they will put your data in Civil record which include all your economic information. No bank in future will give you any credit card or any loans if you have any negative records found in Civil. I would advise you to take the clearance receipt and meet the manager of the branch for the same.
And Renu Do not share your personal mobile number on internet any one can misuse it and it will be another headache for you.

Thanks
Snajay M Suman
[protected]@gmail.com

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