[Resolved] HDFC Bank Bank Debit Card — debiting of money from a/c through sbi atm machine | |
i am sub lieutenant shashank trivedi...i am a naval officer in indian navy...posted at karwar karnataka...there is no hdfc bank or atm in this town...i did a transaction of 10000 rs from sbi atm...the money gt deducted bt i didnt get the amount...i registered a complaint in hdfc complaint desk...and they said that after 12 working days the amount will be credited to my account but on the 13th day they call me up and say that the transaction which i did was successful and the money will not be credited back...what should i do now Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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To
HDFC Bank Ltd
Sub: Debit Card- Faulty debit by Syndicate Bank ATM
Ref: (i) HDFC SB A/C No:[protected]
(ii) HDFC Debit Card No: [protected]
Sir,
On 09.11.2009, I operated Syndicate Bank ATM at Sector 17, Vashi, Navi Mumbai using HDFC Bank debit card [Ref (ii)] to withdraw Rs. 4000/-. Since I could not get cash from the machine, I reported the matter to the ATM Security. As per his advice I operated the machine again for Rs. 4000/- withdrawal and I could get this time. While there was no provision to get mini statement from Syndicate ATM, I went to HDFC Bank ATM at Sector 17, Vashi within 20 minutes and I found the withdrawals of Rs. 4000/- twice. The matter was brought to the notice of Syndicate Bank at Vashi Turbhe Branch at APMC, Vashi.(Mr. R.Jyothis Kumar Asst Manager and M/s Prasanna). As per their advice I gave a written complaint along with withdrawal slip( Syndicate Bank ATM) and mini statement(HDFC Bank ATM). It was agreed by them to sort out the issue. Subsequently they demanded A/c statement from HDFC Bank. The same was also furnished on[protected]. On November 14, 2009, it was informed by the Syndicate Bank officials that I should take up the matter with HDFC Bank only.
In view of the above I am submitting this application to sort out the issue and credit Rs. 4000/- which was debited by the faulty functioning of ATM of Syndicate Bank at Vashi.
Kindly acknowledge this complaint and let me know the progress early.
Thanking you,
Raju Sundaramoorthy
Row House No. 08, Aloka CHS Ltd, Sector 21, Nerul
Navi Mumbai 400 706
Email:[protected]@yahoo.co.in