[Resolved]  HDFC Bank BANK LTD. Branch Mandsaur main BPL Circle Mandsaur Madhya Pradesh — 500 Rs. FAKE (NAKLI) NOTE BY ATM

Address:Mandsaur, Madhya Pradesh

Dear Sir/Madam,

I am varun gupta, living in Mandsaur M.P. and i am working in Shriram Fortune Solution Ltd., I having salary a/c in HDFC BANK. (A/c No. [protected]) As on the date of 6 April 2010, at the time of 3:34pm I was withdraw the amount of 6000/- Rs. from that HDFC Bank main branch ATM and rush to deposit that amount in just (100meter) Nearly other bank (Axis), and given that amount for deposit in my Axis bank A/c to the trailer in the summery of note one 500rs note is fake the note is checked by trailer and told me that one note is fake so I took back and fastly rush to the HDFC Bank and complaint to the manager, that I am getting one 500rs. Fake note from your Bank's ATM currently and I having the sms alert from the HDFC BANK, then the manager check their CCTV Camera recording in that ATM and in that recording they get my money withdrawing video and during that withdrawing my uncle is also with me outside of ATM, so I spoke to the Bank Branch Manager please solve this problem and replace this 500rs. Note, but after the finding my video the manager hasn't take any responsibility and said they will not replace that 500rs. Note and bad behave with me.

So Sir/ Madam Kindly please help me out for my complaint against that Bank,

Thank You

With Regards
Varun Gupta
[protected]
Mandsaur (M.P.)
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr Gupta,

We apologize for the inconvenience caused and would like to investigate your case further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of ATM where the withdrawal took place. Please mention the id number TTU[protected] in the subject line.

Additionally, we request you not to post sensitive information such as account numbers and credit card details on a public forum such as this, as it may lead to your account being compromised.


Regards, Customer Assistance, HDFC Bank

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