[Resolved]  HDFC Bank Bank Personal Loan — Personal Loan double amount deducted

Respected Sir,

I am Saptarshi Banerjee of 59 Post Office Rd, Natun Para, Kolkata:700093. (Mobile number: +91-[protected])
A year back I applied for a personal loan of 1 lakh rupees from HDFC Bank, Kolkata (My loan account number is:[protected] for which I am paying an EMI of Rs. 2860/month through ECS system. This month January 2010, I missed one EMI due to some personal reasons. After that a personnel (Reshmi) from HDFC called me up to make that payment as CASH along with Cheque Bounce Charge. I made the payment the next day (16-Jan-2010) of amount Rs.[protected]+450) (Receipt Number:[protected]. But on 18-Jan-2010 I find that my account has been debited once again by HDFC of amount Rs. 2860. I called them up, but they say that the amount that I have submitted by cash will take 4 days to update, and in the mean time if there is amount in my bank account (within a span of 18 days) it would be automatically deducted. What kind of behavior is this? And also they are not ready to take a complaint. If I make a cash payment why not the account gets updated at then and there? And who would bear this loss of amount. Even if I get back the amount after say 10 days, who will pay me the interest for that amount, that I would have got if that amount was there in the account. Please help me regarding this.