[Resolved]  HDFC Bank — very poor response and cheating the customer

HDFC Bank — Cheating the customer by collecting cheque bounce

Respected Sir,

Two Wheeler Loan no 12685334

I got a two wheeler loan from HDFC bank and the EMI is Rs. 2240/- and I have paid the EMI regularly. Unfortunately a person from bank called me to pay bouncing charge of Rs. 450/- . I checked my bank statement account in SBI no [protected].
The ECS of loan is deducting from my account regularly every month.

So, I request you to take serious action against the bank and do the needful.

Please reply me by email about this problem.

Thanking You

S. Prasada Raju

Hi Sir/Madam,
I have been dealing with hdfc bank for a fairly long time now, for the first time I have been very frustated with the lack of supprot fromthe concerned dept.
for the past many weeks I have been trying to go for settlemnt of my credit card, few weeks back I recieved a call fromthe person (Niharika Chaudhari), working in rajourio garden, ansal tower 5th floor, hdfc branch, handling my credit card(collection dept.), asking me to make the payment.I told her that I want to go for settlement, and then she decided to do the settlemnt in 27000, in total.and she asked me to make a payment of 4800, immediately and for the rest of the amount she will send the settlemnt letter.Imade the payment but still they went ahead and put a hold on 47000 from my saving a/c.When I came to know about it I called them, I spoke with Anuj Chaudhari(Team Leader, Hardeep Singh(Manager)Aman (Associate), and thet told me that the fund will be released by monday(7th of dec)and send the settlement letter to my place and make the payment.But when I checked it wasnt released, and no on ecame with the settlement letter, since then I have been calling them but no one picks the call, if they picks also, everytime thay say that the concerned person is not available, and tells me to call the next day, which I have been doin with no result.Being a cust. I am not running away to pay the amount, but I feel there shouldnt be a problem like this ignoring a cust. and not helping .
Kindly look in to the issue.
my contact details
[protected]

It really pains to pen down this letter, its really pathetic to know that HDFC BANK have such a system where in their guys dont even have a morale where in your customers have to suffer.

I am Ankit Merchant, savings account holder : A/c Number : [protected] opened in september 2008.

I was issued a credit card from your BANK Credit card Details : CARD No. [protected]
: Validity from - to date. feb-08

I had made a settlement of this credit card on DATE[protected]. And i was being told by your location head Mr. Lokesh that i would recieve my settlement letter in 90days.
In between i got a call in between this time, and the language was ABUSIVE. I dont understand how come you are not even concerned about the customers and their month's planning.
Inspite of informing them about my settlement, they were constantly giving me BAD WORDS. Is this your system? I havent got my salary for the month of December and you have leaned my account for no reasons?

I am not threatening you, but giving you 4 days time. Kindly clear my due amount from the balance, after 4 days i will have no option left other than going to media and to consumer protection. Its not a threat but its a plea of a customer who is badly affected with your USELESS system.

And the another thing i would like to add is after making so many calls & mailed to HDFC bank customer service department they had given me a number of their officer when i called on the same number where i got the answer from their respective debt management officer named sanjay mishra was " do what you wish to do now you have to do what we say ha ha ha..."

regards

ankit merchant
+[protected]
Surar

This is for your information, This is the complaint against Mr Neeraj naidu, head of recovery dept, secunderabad.
As i bought one two wheeler and taken loan from HDFC BANK.only for one cheque bounce the veichle is Seized by recovery people.when i was not in the hyderabad, i was in bangalore, they took the veichle form my friend forcely.as i went to the bank and spoke to Mr Neeraj naidu from HDFC BANK ( RANIGUNJ, SECUNDERABAD)i just wait for two hour in the office, and finally he spoke to me and his asistant also spoke to me and given the details. and he dint infromed me about to sell my veichle from day one, . finally he sold my veichle for 12000/- which i am getting 34, 000/- from out side, without informing me, he sold my veichle with in week days, and the people from recovery Dept couried the notice to my old address, where i am not staying there, till now i dont know who received the notice.
Kindly mail me for the same.

B PRATAP REDDY
+91 [protected]
LAN NO: 588185
VEICHLE NO : AP29D 0524

Dear Sir,

My CREDIT card no. [protected]

Name: CA Priyanka Subhash Ajmera

I had withdrawn Rs. 2000/- cash on 4/10/10 by mistake and you had DEBITED Rs.334.87/- as HDFC cash advance fee on Rs. 2000/-

This charges are very heavy and not affordable to me.

Now I want to close my CREDIT CARD facility and also our CLASSIC facility of SAVING A/C.

Pls guide and reverse the above charges as first time of my life mistake..

Dear HDFC Bank,

Can you please let me know how many you required to open a salary account with your bank. Since I have submitted my documents around 15days back but till today I haven't received the kit. I had tried to call many times to bank but there is no proper response or they are trying to bluff me out.

Hope I will get the response to this mail.

Regards,
Sadiq Patel
Manager-Purchase
Otis Elevator Company (India) Ltd.
CLC Vasai, Mumbai, India
Board Line: +[protected], Ext:226
Direct Line: +[protected]
Hand phone: +91 [protected]
Email ID: sadiq.[protected]@otis.com