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[Resolved]  HDFC Bank — Waiver of Late Fee Charges & Finance Charges Retail

18th February, 2009



The Manager,
HDFC Bank Card Division,
PO Box No. 8654,
Thiruvanmiyur P.O.
Chennai – 600041
Email : [protected]@hdfcbank.com

Ref : Credit Card No..[protected]

Sub : Waiver of Late Fee Charges & Finance Charges Retail.

We would like to inform you that I am utilizing your Bank’s Credit Card for last 5-6 years however last 6-7 months, we are receiving Credit Card Statement on 23rd to 24th of every month and due to this we are unable to make payment on due date. Due to late receipt of Accounts Statement, even we are making payment immediately however your Bank is debiting Late Fee along with Service Tax & Cess Tax.

As there is no default on my part hence I am not liable to pay this late fee charges.

I hereby draw your attention that last month we have received your statement on 23rd evening and after that there was holidays for 3 days i.e. Saturday, Sunday and 26th January and due to this your account was showing late payment charges of Rs. 350 and during current month also there is charges of Rs. 350 which I am not supposed to pay.

Finance Charges-Retail for Rs. 431.23
We are in receipt of your Account Statement for the month of January and February, 2009 however there is a Debit Entry for Finance Charges-Retail for Rs. 431.23 which is unnecessarily debited in my account and I am not liable for this amount.

I am making payment of Rs. 19291.40 out of total outstanding for Rs. 207261.62 i.e. after reducing late fee charges, Finance charges, Service Tas, Cess Tax etc. and you are requested to please waive the charges of Rs.1430.22 being the amount of Late fee and Finance charges and credit to my account.

Incase you are not making waiver of the above charges, then I will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,


VINOD JAIN
C/o Bhandari Foils & Tubes Limited
Plot No. D1-D4, Phase –I, Indl. Area,
A-B Road, Dewas ( M.P.)
Mob. [protected]
Email. [protected]@bhandarigroup.in
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

I also have the HDFC credit card and people on this platform might get astonished that I made the late payment of 900 rupees bill by 4 day but as penalty, HDFC bank has charged around 1500 rupees excluding this 900.I have talked to the customer care and I feel that they are the rudest customer service executives and hence I have planned to surrender the card in next month when I clear the dues.
I feel the HDFC regalia card is worst among the credit cards.

Regards,
Anupam Kumar
HDFC Bank Card Division,
PO Box No. 8654,
Thiruvanmiyur P.O.
Chennai – 600041

Credit Card No..[[protected]]
Name:..Dharmendra singh

We would like to inform you that I am utilizing your Bank’s Credit Card for last 8 months however last 6-7 months, we are receiving Credit Card Statement on 14th to 15th of every month. I had received my statement 14/09/2017, 14/10/2017 and 14/11/2017. I noticed that you have finance charged Rs741.27 on month of September, Rs 750 (late fee) +708( finance charged) on month of October and Rs 120 (finance charged) on month of November. i called to customer care before 3 months and I told him that i am new credit card user i did not know very well how to use credit card so please waive late fee and financial charges.customer care person told me that time you can waive late fee and finical charges after tow months.I am not able to that charges.

I kindly request you to waive the late fee and financial charges as well all tax as a good will gesture to a loyal customer of yours.

In case you are not making waiver of the above charges, then I will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,

DHARMENDRA SINGH
H_17A, SINGLE STOERY
VIJAY NAGAR DELHI
PIN-110009
Mob. [[protected]]
Email. dharmendra.[protected]@gmail.com

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