[Resolved] HDFC Bank — Waiver of Late Fee Charges & Finance Charges Retail
18th February, 2009
HDFC Bank Card Division,
PO Box No. 8654,
Chennai – 600041
Email : [protected]@hdfcbank.com
Ref : Credit Card No..[protected]
Sub : Waiver of Late Fee Charges & Finance Charges Retail.
We would like to inform you that I am utilizing your Bank’s Credit Card for last 5-6 years however last 6-7 months, we are receiving Credit Card Statement on 23rd to 24th of every month and due to this we are unable to make payment on due date. Due to late receipt of Accounts Statement, even we are making payment immediately however your Bank is debiting Late Fee along with Service Tax & Cess Tax.
As there is no default on my part hence I am not liable to pay this late fee charges.
I hereby draw your attention that last month we have received your statement on 23rd evening and after that there was holidays for 3 days i.e. Saturday, Sunday and 26th January and due to this your account was showing late payment charges of Rs. 350 and during current month also there is charges of Rs. 350 which I am not supposed to pay.
Finance Charges-Retail for Rs. 431.23
We are in receipt of your Account Statement for the month of January and February, 2009 however there is a Debit Entry for Finance Charges-Retail for Rs. 431.23 which is unnecessarily debited in my account and I am not liable for this amount.
I am making payment of Rs. 19291.40 out of total outstanding for Rs. 207261.62 i.e. after reducing late fee charges, Finance charges, Service Tas, Cess Tax etc. and you are requested to please waive the charges of Rs.1430.22 being the amount of Late fee and Finance charges and credit to my account.
Incase you are not making waiver of the above charges, then I will surrender the credit card which please note
Please do the needful.
C/o Bhandari Foils & Tubes Limited
Plot No. D1-D4, Phase –I, Indl. Area,
A-B Road, Dewas ( M.P.)
Complaint marked as Resolved Aug 14, 2020
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