[Resolved]  HDFC Bank — Not getting monthly statement in mail

I have given my aforementioned mail ID for getting monthly statement from HDFC. I get mails from everywhere on this mail ID. However, since taking the credit card from HDFC, I am not getting the monthly statement in my mail, but I get a SMS saying that my statement has bounced back.

My experience with HDFC has been that in this bank, nothing goes smooth and systematically
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Aug 14, 2020
Complaint marked as Resolved 
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plz send me my credit card statement as soon as possible as I am having problem in making payment my cridit card no. [protected]
my email id is [protected]@yahoo.co.in send my credit card statement as early as possible
i want my monthly statement on my mail-id also, so, please arrange to send my all monthly statement on my e-mail id, thanks and regards, harsh k. sharma,[protected].
My problem towards the HDFC bank credit division is that I am not getting any statements either by post or mail, and I have given enough number of times my existing mail ID, i.e., [protected]@rediffmail.com, and credit card# [protected], and have not defaulted even though I am getting to know how much is the exact amount due to paid or when or which date, this is causing great inconvineince to me as I am working mostly in the nightshifts and nobody is there at home. The mails I have sent so far have not been replied at all, I don't understand what's going with the customer care for a customer who is regular in paying. They either call me at the same day or most of the days after the due date and 99% of the time, I am frustrated paying extra money in tems of late fees and other charges for no fault of mine. When said that to the concerned caller about not getting statements, they end up stating that "You have recieved and signed, " I would request the bank people to see through it that if am not getting, then who is signing on my behalf and tearing or doing nothing.

Yours' Thankingly

Balasubramanyam Raju. S

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