HDFC Bank — ADDRESS CHANGE

HI, submitted the form for address change on 23rd April at Noida sector 63 branch.Today is 11th may'09 and my address is still old.I called customer care 4 times and everytime they say that it will resolve within 1 day.I am classic customer of HDFC Bank but very sorry to say the way they care about thier customers.

Regards
Sachin Gupta
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I agree that HDFC provides worst consumer services.
With HDFC you cannot -
1. Change your address online, if you are reciving paper statements at any addres and if you go to branch for address, its pathetic, I struggled almost 3 months to get my address changed.
2. To do a third party transfer first fill a form and submit at branch which again takes months to resolve.
3. NEFT transfer from other bank takes 4-5 days, whereas my ICICI usually does it same day or next day at max.
4. SMS alerts - sometimes you get smetime you dont.
5. Go to bank to register email id if you already dont.
6. cannot download more than 1 month statement.

and many more.

They are worst.

Govt banks are far better than HDFC. Infact sometimes I feel rural banks should be better than this.

Please dont choose HDFC, if you dont want to get frustrated.

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