[Resolved]  HDFC Bank — Excess charges by HDFC

Dear Sir,
I was using HDFC card four years back. I applied for a housing loan and I came to know that there is outstanding in my name. I approached HDFC collection centre at Chandigarh and it was told to me that there is outstanding for Rs. 98000/- in my name and if I want to settle the issue same can be settled for Rs. 20000/- which I paid and obtained receipt of the same. I asked for the statment which was never provided to me. If i will get the statement I have note used the card even for Rs. 50000/- and as per me there was an outstanding of Rs. 3000/- appx. When I contacted cibil authorities I came to know that outstanding is just Rs 8200/-. Now kindly let me know how I shall get my refund back.
I am also planning to go to the consumer court in order to get my money back.
Looking fror a early reply.
with regards,
Dheeraj
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

I Shalini.Tiruvaipati holding an corporate salary account with HDFC bank and even using an HDFC Visa Women Gold Credit card [protected] of worth 40, 000.


I have received a statement of 04/10/09 where i found an transaction of Rs.718.54 on 21/09/09 done on EASY SAVER, but on such particular day i didn't do any online transaction.Could you please review it from your end and send me all the details related to EASY SAVER[protected] transaction.

I would like to block the credit card in order to avoid such type o[censored]nnotified transactions and Please revert with a new card ASAP.




Thanks & Regards

Shalini Tiruvaipati
Group Technology Infrastructure Services (GTIS)
Global Operations Control
Scheduling Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information