[Resolved]  HDFC Bank — HDFC bank - loan declined stating brothers bad credit history

HDFC bank has declined my personal loan application despite the fact that I maintain a very good credit history and excellent CIBIL scores apart from my salary account with bank for over four years. Bank should have checked my past payment history and other factors such as income. However, Instead of checking my good credit history, The bank choose to check my brothers credit history and declined my personal loan application. This reason given is grossly illogical, unfounded and inane. I have always ensured regular and timely re-payment of loans taken from any bank including HDFC which had earlier sanctioned me a Rs.40000 personal loan which has been repaid fully with out a default (Please check my past/present history with my salary account with your bank).As I am aware that my credit score will always play a very vital role in getting personal loan and not of my brothers or any family members credit history. With good credit score, lenders like HDFC bank should be more than happy to provide personal loan to good customers like me. I know that when an individual approaches a bank for credit the application will be evaluated my past payment history and other factors such as income and security and not my brothers or any other relative. I have a excellent CIR that reflects a good past payment history which should have been the criteria for the loan credit being granted. I would be more than happy to change my salary account with other bank for better customer service. Should you require any other details regarding this please do not hesitate to contact me on my mobile [protected] between 6.30 pm to 8 pm (weekdays) or from 9am onward on weekends.
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC Bank — Not good to bank on

I approached HDFC bank in Goa on 24/10/2011 to apply for a commercial loan and i was guaranteed that the person in charge would come and take the required papers to lodge the request and from that day i waited for him till 28/10/2011 after keeping on calling his mobile and on the same day the person told me within two days the DD will be prepared. Till today i.e 3/11/2011 neither the DD is ready nor do the concerned person Mr.Varesh is attending the mobile..I have been with the bank when it was called Times bank and the services were a class in itself but now bank personnel are playing policies between each other and the costumer has to take the punch and has to suffer.I lost the offer which was on the vehicle because of HDFC bank anyway i called the branch to return my documents and that request has fallen to deaf ears too.

Anyways if the bank has some courtesy they can call me on [protected] to return my documents.

M Rodrigues

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