[Resolved]  HDFC Bank — Tarnsaction error in ATM Transaction on dated 4th August 09

I am ATM customer of HDFC BANK of Mumbai, branch Express tower with ATM card no. [protected] and account no. [protected]. I went to Axis Bank ATM in Nallasopara for cash withdraw on 4th August 09. when I operated for cash transaction to withdraw Rs. 7800/- system processed for a minute and displayed a message as insufficent fund eventhough i had a balance of Rs. 9500/- and then i processed for another transaction of Rs. 300/- the Atm displayed an error . I have not received any cash at that time.

on the next day i reached my office and i checked my account through Net Banking i saw that i had been debited for the amount of Rs. 8100/- which were not received by me. it was an system error. then i went to the Home branch in express tower in Nariman Point and registered a complaint through cardholder Dispute Form.

Here by you are requested that please check it and crdeit Rs. 8100/- in favour of my account.

Please do the needful, this is my humble request

Thankinhg you,

Regards,

Suchita Parekh
Card no. [protected]
Account no. [protected]