[Resolved]  HDFC Bank — payment recovery

sir,

i owe payment against my credit card usage of the hdfc bank credit card, from past 2 weeks iam being harassed on the phone by the recovery agent, use of foul langauge and threats of physical harm is common in these call.

I had expressed by inability to repay immediately and requested for some time to be given, the agent kishore intially agreed then called back couple of days later to say that i must repay the full amount immediately.

i spoke to the manager Rajan of the recovery firm and complained in detail the harassement iam going thru, also made the same request to give me some time for repayment. the manager expressed regret for the harassment,promised that the agents wont repeat the same and also agreed to give some reasonable amount of time, but today i have come to know that the agents have appraoched my old mother at residence and have repeated the same behaviour. Mr Rajan has warns me now that if i dont repay immediately he and his agents will intimidiate,harass,insult and use any which way to recover the dues from mother.

the numbers are [protected] [protected] [protected] and they operate from the office situated on old airport road bangalore