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[Resolved]  HDFC Bank — Credit Card Not Received due to wrong address

Dear Sir /Madam3
Sorry to inform you that i agreed to have a credit card of hdfc bank on 20.08.09 & So after 10 to 15 days i got a sms from your end that the card has been dispached via blue dart couier & So i cheaked with blue dart couier who told me that this card has been dispached to a wrong address that was kota as it had a wrong pin code which was totally your mistake.
I personally informed this to call center in jaipur & Chennai and made the correction of my pincode on 30.08.09 and you assured me that card will be sent again.
On 15.09.09 i again had a word with your jaipur helpline and got no of Mr amit dixit who promised me that the card will reach me within few day & on 15.09.09 i again got a sms from your end that the card has been redispached thru Blue dart AWB#[protected] on 13.09.09 but again is was dispached to wrong address which is a mistake from your end .
Regarding this i had several time tried to talk to Mr Anup Choudhary Sales Manager jodhpur as he had made all my paper for credit card but surpriseingly he never talked to me regarding this as his phone was picked by some other person & always i left a message for Mr anup to talk to me but this never happaned finally yesterday i got a chance to talk to Mr Anup & i told him regarding the problem & so he gave me a solusion to cancel the card and forget it.
I am very much surprised with his answer & would never like to have hdfc credit card & would like to have reply from your end as due to this i was disturbed & Planing to have help from other soures.

Thanks & Regards

Sunil Saini
Jodhpur
M-[protected]
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

your credit card — wrong address

This is to bring your kind notice that a credit card no. [protected] has been issued in favour of Mr. Azhar Kumar Gupta from our address i.e. Germane Solutions Private Limited office at 949/3 IInd floor Naiwala Karol Bagh Delhi. In this respect, I submit that no such person exist at this address no Company has any relationship with the above name person means our Addres s has been misused for issue of this credit card you are required to take appriopate steps to look into the matter & worng for the correct Addresss of Mr. Azhar Kumar gupta.
I shall be highly obliged.

Reg.

Thanking you



(RAJENDER RATHORE)
Chairman
Hi,


I have appilied for my credit card befor 20 days still I lcould not got my card I have recieved reference no that card will deliverd in 15 days but still could not get,

reference no is[protected]on1 .

Please revert as soon as possible

thanks & Regards
Yogesh kumar
[protected]
or
[protected]

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    Customer satisfaction rating
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    Complaints
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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